Tri-City Subaru

Tri-City Subaru
195 Route 108
Somersworth, New Hampshire 03878
(603) 742-3647

Manufacturer: Subaru


Most Reviewed Employees
Tri City Subaru Service Team Tri City Subaru Service Team
Service
Roger Plante Roger Plante
Dealer Principal
Robert Arthur Robert Arthur
Sales
Joe Bova Joe Bova
Sales
Andrew Cyr Andrew Cyr
Sales Manager
Steve Diamond Steve Diamond
Sales
Craig Bettencourt Craig Bettencourt
Business Manager
Marcus Katkin Marcus Katkin
Internet Relations and Client Care Manager
Need a New Car?

Dealership Amenities
Smiling Faces
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 11:00 AM - 3:00 PM

Twenty-Four Month Rating: 4.9/5
136 Reviews
Tri-City Subaru

Overall Score: 5 Star Rating4.9



About Tri-City Subaru
Certified: Tri-City Subaru
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Tri-City Subaru has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Tri-City Subaru
All of us here at Tri City Subaru strive to offer the very best experience! Our sales staff is always willing to help out and explain any features. They take the time to listen. Our Service department is one of the best in New Hampshire. They take the time to explain all options. We are often imitated but never duplicated. Our rating stands on it own. WE ARE THE HIGHEST RATED SUBARU DEALERSHIP IN NEW HAMPSHIRE on dealer rater . We have earned every single review. "Everything we do is driven by you"


susanallen@metrocast.net
5/21/2012 8:05:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Arthur, Roger Plante

My Review of Tri-City Subaru:
Robert was wonderful to work with. His knowledge of Subarus and ease of working with clents made our experience incredibly easy. We made a preliminary phone call to come in and were pleasantly surprised to have cars waiting for us to demo at our arrival. We ended up going in a completely different direction than what we had planned and this was no problem what so ever with Robert. At the end, we were still not there with price and trade and went home.
The next morning we went over to Manchester and had a terrible experience. They do have the inventory but they also are a high pressure sell. They have to in order to move that many cars..... We ended up back with Robert and in a new car by the days end.

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rroberge
5/11/2012 4:38:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Myer(?)

My Review of Tri-City Subaru:
Jim was very helpful and let me try out as many cars as I needed to. He explained
the new car thoroughly to me when I picked up my new car..

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deborahgerber
4/26/2012 10:33:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Bettencourt

My Review of Tri-City Subaru:
Great customer service. Very reasonable price on the car and excellent follow-up. We were so pleased with how we were treated, the amount of time it took to purchase the car and how eager the sales staff were to meet our needs. We will be going back to purchase all of our cars from this dealership. It rises above the rest, hands-down.

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rengland
4/4/2012 8:45:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Arthur

My Review of Tri-City Subaru:
We were shopping online for a good deal on a 2012 Forester to replace our 2004 Forester. Tri City was the first dealership to reply and they offered us a good price on an actual vehicle in their inventory. Their price was slightly better than Edmund's TMV for our zip code. Other dealers responded more slowly and tried to get us to come in to see what they had to offer. They wouldn't make a clear offer on price before we came to their showroom. That's why we went to Tri City. Robert Arthur, our sales guy, was great. He's friendly and explained the car in detail. The business manager was also a pleasure to deal with. We felt that we had a good experience and got a very good deal (with no trade in and no financing).

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Jscraf
3/3/2012 11:57:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Arthur

My Review of Tri-City Subaru:
Robert Arthur was great going over the paper work and walking me through the process. He spent a lot of time showing me the car

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tabek
2/17/2012 12:48:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Arthur

My Review of Tri-City Subaru:
Doing business with Tri-City Subaru and salesman Robert Arthur has been a very positive and stress free experience. Robert was extremely knowledgeable about the vehicles we were interested in and his sales approach was low pressure and easy going.
We bought a 2012 Subaru Outback that we love for a great price through an enjoyable sales experience. I would highly recommend this car, this dealership and this salesman to anyone.

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eephun
2/17/2012 9:22:11 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Tri-City Subaru:
Tri-City Subaru scores a perfect 10 in my mind. The sales staff including Robert was great, very knowledgeable and approached you with no questions. Easy buying process. Great experience.

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August Bick
2/14/2012 6:16:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sue (Service Department)

My Review of Tri-City Subaru:
I bought a 2005 GMC Canyon from this dealership last year and my dealings with them has been nothing less than outstanding. Although I do not remember the salesman name, I do remember that the experience from the very start was short, sweet and very pleasant. I don't believe the whole sales experience took more than a few hours (start to finish). Everyone from the salesman to the finance manager to the service personnel, all phases went extremely well.

I did have a few small issues with this vehicle, which were taken care of immediately. A special thanks to Sue in the service dept for her professionalism and willingness to "get the job done".

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baerlya66
1/26/2012 7:37:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Plante, Sue Monaghan

My Review of Tri-City Subaru:
Unannouced I pulled up to service and went in to explain the fan belt was screeching and we had been in an accident. Sue jumped in the car and drove it into service and had the belt fixed in less than five minutes.

In the meantime I visited with Roger. He and Sue recommend the same body shop to repair the damage. Tri City does not have a body shop.

After I convinced Roger to purchase my new book, Guardrails, God & Santa Claus, on Amazon.com Sue had the car ready and I headed over to the recommended body shop. Tommy came right out, took a look at the damage and summoned his estimator. In 10 minutes I had a very reasonable quote, the parts were going on order and the car will be fixed by next Thursday so my wife may head to Florida.

Service just does not get any better than Tri City Subaru and their entire team.

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dbarton
1/21/2012 6:35:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Plante, Steve Diamond, Craig Bettencourt

My Review of Tri-City Subaru:
The entire team at Tri-City Subaru were wonderful to work with. I am very happy with my new car and would recommend Tri-City Subaru to anyone I know.

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