Tri State Nissan - Service Center

Went in for an oil change and ended up coming out with a new car. this is my 2nd Nissan. DJ is an excellent sales person i would refer my friends to speak with him if they were in the market for a car. than new car. this is my 2nd Nissan. DJ is an excellent sales person i would refer my friends to speak with him if they were in the market for a car. thanks DJ!!! More

Just wanted to give a shout out to the service dept. at tri-state nissan. I had to take our new Rogue in because of a very annoying rattling noise it was making. I know it doesn't sound like a big deal, bu tri-state nissan. I had to take our new Rogue in because of a very annoying rattling noise it was making. I know it doesn't sound like a big deal, but I know how hard it can be to track these things down. And I just want to thank everyone involved in finding the source of this noise and resolving the issue. It took a couple trips in, but they found it and fixed it, and I'm grateful for thier resolve. Forgive me for not knowing all the people involved, but I do remember the service advisor Matt, and another named Kieth I believe, and the tech by the name of Seth? If I'm missing anyone or have the names wrong, I'm sorry. Just wanted to thank everyone for fast, friendly service. Truely a great dealership in all aspects. More

I brought my Titan in for service, and I needed tires. Rodney was wonderful to work with, and with his expertise and knowlege. Rodney made a phone call; to the Warranty Department, and they supported his Rodney was wonderful to work with, and with his expertise and knowlege. Rodney made a phone call; to the Warranty Department, and they supported his decision and reccommndation for the tires. He got me four new tires that I wanted, and because they were a bit more than the "freebies", I was willing to pay the extra. He went out of his way to accomodate my requests as well as my needs. Francis Zoldak More

I brought my car in for an oil change and also to get it checked out due to a noise that it was making. Matt explained what he thought the noise was attributed to but also had me take a drive with one of th checked out due to a noise that it was making. Matt explained what he thought the noise was attributed to but also had me take a drive with one of the service staff to make sure that we were hearing the same noise. All staff that I dealt with were friendly and accommodating. I will definitely return here for all of my service needs. More

I have had all of my service work done on my Nissan Frontier at Tri-State. Although my wife's vehicle is a Honda, she has been converted over to the service department at Tri-State. The staff is alw Frontier at Tri-State. Although my wife's vehicle is a Honda, she has been converted over to the service department at Tri-State. The staff is always very personable, friendly and professional. We deal mostly with Matt Keenan. He was very instrumental in winning my wife over to the service department. Because of the wonderful service, our next vehicle will probably be a Nissan. Keep up the great work. More

Matt in the service department is wonderful! I come mostly with my mother's Nissan Murano to get service and he always remembers my name, no matter the lapse in the time that he last saw me. Ryan Clows mostly with my mother's Nissan Murano to get service and he always remembers my name, no matter the lapse in the time that he last saw me. Ryan Clowser drove me to and from my eye doctors appointment while the car was being serviced and we engaged in great conversation and he was very professional. Ryan is definetly a huge asset to the Tri-State team! More

Matt promptly turned our issue into an accurate diagnosis and solution that we are very pleased with. Thank you Matt and Rodney! Thank you Tri-State! That’s one of the many reasons we have purchased 8 ve and solution that we are very pleased with. Thank you Matt and Rodney! Thank you Tri-State! That’s one of the many reasons we have purchased 8 vehicles from Tri-State. More

We have purchased 5 vehicles from TriState. Four of them new and one used. We have always received great prices and payments that we are comfortable with. When we need service we are always greeted by n new and one used. We have always received great prices and payments that we are comfortable with. When we need service we are always greeted by name and treated like we are the most important customers. Rodney, the service manager, has always helped us with any concerns we have had with any of our vehicles, big or small. This is a place that still has the motto, "The customer is always right". In this ever changing world of customer service, they never let us down but increase our expectations of others because they are so good and kind. It is an excellent place to purchase a vehicle and have it serviced. We recommend TriState sales and service to all of our friends and family. You WILL be happy if you give them a try. More

I tell everyone no matter what kind of vehicle brand you drive this is the place for service. Matt Keenen is my service contact and he is outstanding. Tri State from the top (Steve Ward) to the young man wh drive this is the place for service. Matt Keenen is my service contact and he is outstanding. Tri State from the top (Steve Ward) to the young man who will clean your car really understands customer service! The express-lube is fast and cost effective. Free wifi, nice waiting room, beverage center and friendly employees. If your vehicle is in for the day they will take you to work! You feel that you are the number one customer, they communicate clearly and explain what they are doing or recommending very well. I drive a Nissan Altima 2003 with over 312,000 miles and they have done my service all these miles. Not one time have I had to have work re-done. Matt understands that due to repair cost somethings have to wait and he is well versed on what should be repaired right away for safety reasons and what can wait. What more can I say give them a try and see for yourself. More

Unusual situation, 3-4 gallons of water spilled into the cargo area of my Murano at 60 mph on the highway. By the time I could safely pull over and open up the hatch I noticed several warning lights on the cargo area of my Murano at 60 mph on the highway. By the time I could safely pull over and open up the hatch I noticed several warning lights on the panel, including the ABS system. After limping home and opening all the floor panels in the cargo area what water remained after draining out on the road was soaked up and a fan was set up to move air thru the vehicle overnight to facilitate drying. In the morning the warning lights still lit up when the engine was started. I called Matt and explained the situation. He offered to check the car out immediately and assured me it was safe to drive to the shop, which we did. During the drive in the warning lights went out on their own so it was not likely a reason would be found for the warnings aside from speculation that moisture had set off the associated sensors and they dropped off when drying completed. Matt had his mechanic make sure that all the water was gone and check the computers history and run diagnostics. All checked out normal and we were on our way, relieved that no damage had been done and the brakes were in normal working order. Thanks Matt for getting us into the shop quickly and ensuring complete service. More