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Troncalli Subaru

Cumming, GA

4.5
363 Reviews
Generations of our family have been serving the needs of the community for more than 50 years. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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820 Atlanta Highway

Cumming, GA

30040

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Showing 363 reviews

August 20, 2025

Mark was great and very kind. He spent a lot of time teaching me all the new things about my new car. Loved my dog and was very respectful More

by laurakaufenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judson Attaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lieberman
Aug 23, 2025 -

Troncalli Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

August 13, 2025

I dealt with Troncalli Subaru online and then in person. They knew I was also working with another Subaru dealer and they went above and beyond to gain my business. More

by chickengrowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Cope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Troncalli Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2025

Great experience! Amy is the best, she gets to the point and she works hard to get the best deal possible! This is my third car that Amy has sold us, she is very p More

by Tammy Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judson Attaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Comstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asher was awesome too, he did my Encore training
Aug 13, 2025 -

Troncalli Subaru responded

Hello Tammy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2025

Knew going in exactly what I wanted. Bought new car site unseen since it was over an hour to get to dealership. Was told that color was exactly the same as old one but it was not. Tw More

by teresa reece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Troncalli Subaru responded

Hello Teresa, we are so disappointed to learn of this situation you have described. We would welcome the chance to discuss it with you. Please email Jennifer Cope at jtcope@troncalli.com with your best contact information.

June 18, 2025

It was a good buying experience at Troncolli. We went there on a recommendation from our neighbor. We got a fair deal. The buying and pickup process was fairly quick. More

by skunk_box
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Culbreth
Jun 20, 2025 -

Troncalli Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 18, 2025

Excellent experience at Troncalli. This was the 3rd Subaru I've bought from them. Robert is wonderful and took good care of me again!! Big thanks to everyone. More

by burgerv
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Robert Finston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Comstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Troncalli Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 17, 2025

I had a great experience with the entire sales experience with Troncalli Subaru. I contacted them through their site and Greg Pryor helped us through every phase of the sale. Troncalli had the car I was look More

by Andrew Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Pryor
Jun 18, 2025 -

Troncalli Subaru responded

Hello Andrew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

You'd think a Subaru dealer tech could perform a basic service properly - but apparently not this one. After specifically pointing out the coolant overflow bottle was empty after the last service (on a 20 More

by Brett S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 16, 2025 -

Troncalli Subaru responded

Hi Brett, that is not what we like to hear. We would welcome the chance to discuss it with you. Please email Jennifer Cope at jtcope@troncalli.com with your best contact information.

October 09, 2024

Great team and friendly atmosphere. Very knowledgeable and professional. Thank you Regi and Mark for taking care of us and my wishes!! More

by starenergy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reginald Carter
July 25, 2024

The service department is useless. They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was n More

by RIED.THIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kesler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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