Troncalli Subaru

Excellent experience at Troncalli. This was the 3rd Subaru I've bought from them. Robert is wonderful and took good care of me again!! Big thanks to everyone. This was the 3rd Subaru I've bought from them. Robert is wonderful and took good care of me again!! Big thanks to everyone. More

It was a good buying experience at Troncolli. We went there on a recommendation from our neighbor. We got a fair deal. The buying and pickup process was fairly quick. We went there on a recommendation from our neighbor. We got a fair deal. The buying and pickup process was fairly quick. More

I had a great experience with the entire sales experience with Troncalli Subaru. I contacted them through their site and Greg Pryor helped us through every phase of the sale. Troncalli had the car I was look with Troncalli Subaru. I contacted them through their site and Greg Pryor helped us through every phase of the sale. Troncalli had the car I was looking for and Greg was very responsive and helpful in the sale. I appreciated working with Aaron in finance as well. The follow up support with Greg and Asher has been nothing short of excellent. We are first time Subaru owners and happy we made the decision to buy from Troncalli Subaru! More

You'd think a Subaru dealer tech could perform a basic service properly - but apparently not this one. After specifically pointing out the coolant overflow bottle was empty after the last service (on a 20 service properly - but apparently not this one. After specifically pointing out the coolant overflow bottle was empty after the last service (on a 2021 Outback XT with 30k that was serviced exclusively at this dealer), they still didn't top it off. Before leaving my wife checked it & went back into the service advisor to tell them - they took the car back again but it's still empty. Absolutely ridiculous! They also unplugged her dashcam & left it that way - did the same thing on the last service for my 2024 Outback Wilderness there too. And nope, they didn't check the coolant level on that one either. Once could be a fluke, this is a pattern & it's not incompetence - it's deliberate. The service advisor had an attitude when she pointed out the empty coolant overflow & asked that they make sure it was service when arriving, and didn't come get her when it was ready - another service advisor handled it 30 minutes after the car was actually finished. That was deliberate too. I'm a long term Subaru owner - in the last 20 years we've purchased 6. I've never seen service this poor, management needs to clean house there. More

I brought my Crosstrek in for routine oil change service and check over on Monday. We used the express service. Trevor took great care of my car. We got out in less tan an hour. Good service. and check over on Monday. We used the express service. Trevor took great care of my car. We got out in less tan an hour. Good service. More

Awesome group with the customer at heart! We were greeted immediately and within 1 1/2 hours we left in my dream vehicle! Thank you Amy for taking care of us and my wishes!!! We were greeted immediately and within 1 1/2 hours we left in my dream vehicle! Thank you Amy for taking care of us and my wishes!!! More

Does not follow thru on promises and basic vehicle problems discovered during first week of ownership. See GOOGLE REVIEW for complete details. Salesman was great but once the sale is done other depart problems discovered during first week of ownership. See GOOGLE REVIEW for complete details. Salesman was great but once the sale is done other departments are a failure -SORRY but TRUE. More