
Troncalli Subaru
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 363 reviews
Mark was great and very kind. He spent a lot of time teaching me all the new things about my new car. Loved my dog and was very respectful He spent a lot of time teaching me all the new things about my new car. Loved my dog and was very respectful More
I dealt with Troncalli Subaru online and then in person. They knew I was also working with another Subaru dealer and they went above and beyond to gain my business. They knew I was also working with another Subaru dealer and they went above and beyond to gain my business. More
Great experience! Amy is the best, she gets to the point and she works hard to get the best deal possible! This is my third car that Amy has sold us, she is very p Amy is the best, she gets to the point and she works hard to get the best deal possible! This is my third car that Amy has sold us, she is very personable and friendly! More
Knew going in exactly what I wanted. Bought new car site unseen since it was over an hour to get to dealership. Was told that color was exactly the same as old one but it was not. Tw Bought new car site unseen since it was over an hour to get to dealership. Was told that color was exactly the same as old one but it was not. Two different shades of blue. Need to get dealership in North GA mountains! More
It was a good buying experience at Troncolli. We went there on a recommendation from our neighbor. We got a fair deal. The buying and pickup process was fairly quick. We went there on a recommendation from our neighbor. We got a fair deal. The buying and pickup process was fairly quick. More
Excellent experience at Troncalli. This was the 3rd Subaru I've bought from them. Robert is wonderful and took good care of me again!! Big thanks to everyone. This was the 3rd Subaru I've bought from them. Robert is wonderful and took good care of me again!! Big thanks to everyone. More
I had a great experience with the entire sales experience with Troncalli Subaru. I contacted them through their site and Greg Pryor helped us through every phase of the sale. Troncalli had the car I was look with Troncalli Subaru. I contacted them through their site and Greg Pryor helped us through every phase of the sale. Troncalli had the car I was looking for and Greg was very responsive and helpful in the sale. I appreciated working with Aaron in finance as well. The follow up support with Greg and Asher has been nothing short of excellent. We are first time Subaru owners and happy we made the decision to buy from Troncalli Subaru! More
You'd think a Subaru dealer tech could perform a basic service properly - but apparently not this one. After specifically pointing out the coolant overflow bottle was empty after the last service (on a 20 service properly - but apparently not this one. After specifically pointing out the coolant overflow bottle was empty after the last service (on a 2021 Outback XT with 30k that was serviced exclusively at this dealer), they still didn't top it off. Before leaving my wife checked it & went back into the service advisor to tell them - they took the car back again but it's still empty. Absolutely ridiculous! They also unplugged her dashcam & left it that way - did the same thing on the last service for my 2024 Outback Wilderness there too. And nope, they didn't check the coolant level on that one either. Once could be a fluke, this is a pattern & it's not incompetence - it's deliberate. The service advisor had an attitude when she pointed out the empty coolant overflow & asked that they make sure it was service when arriving, and didn't come get her when it was ready - another service advisor handled it 30 minutes after the car was actually finished. That was deliberate too. I'm a long term Subaru owner - in the last 20 years we've purchased 6. I've never seen service this poor, management needs to clean house there. More
Great team and friendly atmosphere. Very knowledgeable and professional. Thank you Regi and Mark for taking care of us and my wishes!! Very knowledgeable and professional. Thank you Regi and Mark for taking care of us and my wishes!! More
The service department is useless. They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was n They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was not an issue that could be diagnosed with a computer. Even after telling them to please Google it like I had they would not do it and charged me $200 to get my vehicle back. I used YouTUbe and fixed in 10 minutes. More