Trophy Nissan

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Trophy Nissan:
We were left in their madhouse of a showroom while the salesman searched for his keys. As he lead us out the door he exited first and didn't hold the door for my wife. He must of been 30 paces in front of us on the way to show us a new car. We happened to walk towards our car, so when we got closer, I told my wife just to get in because we were leaving, this guy was rude. So, as we drove away, we looked back only to see him chasing us in the new car honking!! What a jerk!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
We were lied to about the prices and about several other facts in the purchase of the car. When my husband and I tried to stop the sale all together instead of allowing us to just cancel the deal they attacked us verbally about how much time they had taken to seal the deal. We felt pressured into signing the papers.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
A Trophy "Bait & Switch"

At first I thought everything was going to be great. I initially contacted Trophy Nissan internet sales guy Joe Auerbach to affirm, confirm and reaffirm the price and the description(white w/ blonde lthr int.) of the 2008 Altima that they had in inventory. Since I lived 200 miles from the dealership it was crirical that I we did not have no misunderstandings.
When my wife arrived in Dallas she asked to see the car and, you guessed it!, it was different than my agreement with Trophy Nissan. Trophy Nissan's excuse was that the paperwork for the car was as the salesguy described but the car was different (white w/charcoal lthr int.). Yet nobody made an attempt to show my wife the "alledged" incorrect paperwork.
How Trophy Nissan handled this "alledge" error is admirable, if you are a stochholder getting paid dividends. The only 2008 Altima they had available with white & blonde lthr had more options and cost me $3000.00 more than the car I had initially decided to buy. Trophy Nissan may see it that they "came off the sticker" and made up for the oversight, but the reality is I was BAITED to Trophy Nissan on a promise that a vehicle was waiting at an agreed upon price and SWITCHED when it was ready to write the check

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Trophy Nissan:
A Trophy "Bait & Switch"

At first I thought everything was going to be great. I initially contacted Trophy Nissan internet sales guy Joe Auerbach to affirm, confirm and reaffirm the price and the description(white w/ blonde lthr int.) of the 2008 Altima that they had in inventory. Since I lived 200 miles from the dealership it was crirical that I we did not have no misunderstandings.
When my wife arrived in Dallas she asked to see the car and, you guessed it!, it was different than my agreement with Trophy Nissan. Trophy Nissan's excuse was that the paperwork for the car was as the salesguy described but the car was different (white w/charcoal lthr int.). Yet nobody made an attempt to show my wife the "alledged" incorrect paperwork.
How Trophy Nissan handled this "alledge" error is admirable, if you are a stochholder getting paid dividends. The only 2008 Altima they had available with white & blonde lthr had more options and cost me $3000.00 more than the car I had initially decided to buy. Trophy Nissan may see it that they "came off the sticker" and made up for the oversight, but the reality is I was BAITED to Trophy Nissan on a promise that a vehicle was waiting at an agreed upon price and SWITCHED when it was ready to write the check

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
I applied online for them & was sent an email the next day telling me to call the Internet Sales person which was Noweda Jamison, well I called she said I will have a sales person call you first thing Monday morning (since we talked on Saturday night)so that you can come down & pick out your new car. I was so excited & looking forward to it. Then comes Monday it's 3pm & no call, so I call her & ask what happened wasn't somebody suppose to call me? She said let me call you right back to check & see why they haven't called you. So I did wait an hour or so. I call back again & ask to talk to a Sales person & he looks for my file & tells me that I was not approved. So what made me mad is that she just gave me the run around intested of just telling me what was going on. This is not the best place to go to so beware, they are some bad sales people there.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
I applied online for them & was sent an email the next day telling me to call the Internet Sales person which was Noweda Jamison, well I called she said I will have a sales person call you first thing Monday morning (since we talked on Saturday night)so that you can come down & pick out your new car. I was so excited & looking forward to it. Then comes Monday it's 3pm & no call, so I call her & ask what happened wasn't somebody suppose to call me? She said let me call you right back to check & see why they haven't called you. So I did wait an hour or so. I call back again & ask to talk to a Sales person & he looks for my file & tells me that I was not approved. So what made me mad is that she just gave me the run around intested of just telling me what was going on. This is not the best place to go to so beware, they are some bad sales people there.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
I went to the delership the sales person was okay, the manager was rude and tried to get me into a deal I couldnt count on. To make a long story short I purchased an Xterra, did all the paper work, left with the car. I got a deal on it, but the problem was they called me 2 days later telling me the bank didnt approve me after they made me go throug 5 hours of my time for nothing. It would have been nice to know before I drove off, that I was not approved. I asked for my downpayment back of course, and that took an hour. The dealership is crapy, the place stinks and there was trash all over the floor. Its bad, I got screwed over, so watch out. I would never recommend such a place to someone in need of a car. teresa31411@yahoo.com

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
I visited the used car division because on TV they advertised their "Double Down" sale where you "buy one get one free." The advertisement stated that if you purchase "any car at any price" you could pick a second car from the "winner's circle" absolutely free while supplies lasted. The sale started the same day we purchased a 2004 VW Passat for $22000. When we tried to take advantage of the advertised special, we were given excuses ranging from "our credit score was not above 700" to "our car did not meet the price requirements". I was a victim of a classic Bait and Switch. Don't make the same mistake. Advoid this dealership at all costs.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Trophy Nissan:
Went to this place when I was considering the purchase of an Xterra. They advertise a lot and market themselves as the largest Nissan dealership in TX. Say they deal in volume and their prices can't be beat. I made the drive out, it was a long one considering I lived on the opposite side of the metroplex. What a miserable experience. They tried to screw me on every aspect of the sale. When I tried to walk, they "lost" the keys to my vehicle. They went looking and appeared with the sales manager for the hard sell. What can I do to make you take this car? I said that their deal was so out of line I didn't know where to begin and wasn't going to try. Hand me my car keys or I'm calling the cops. Stear clear of these guys, they are crooks!

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