Trophy Nissan - Service Center

Awesome as always. Sales staff is always great and management of this dealership is always easy to deal with. Sales staff is always great and management of this dealership is always easy to deal with. More

Best car buying experience! Very indepth with explsining and answering questions.All the way through and very quick and easy process. Very indepth with explsining and answering questions.All the way through and very quick and easy process. More

Great experience, sales team was very courteous and helpful. 1st time customer, but would do it again. helpful. 1st time customer, but would do it again. More

Everyone was great and considerate and helpful answer every question I had and made sure I understood every question I had and made sure I understood More

My salesperson, Malik Joseph, took time to explain the features of the Nissan Rogue I ultimately purchased. He answered all questions in an extremely professional and personable manner. The sales and purc features of the Nissan Rogue I ultimately purchased. He answered all questions in an extremely professional and personable manner. The sales and purchase process was conducted without pressure and all options were presented without attempts to influence my decision. I’ve been contacted several times after the purchase to ensure I’m satisfied. Every single person I’ve communicated with has treated me with respect and gratitude. It’s been a great purchasing experience. I recommend Trophy Nissan to anyone searching for a new car. I also suggest asking for Malik when you walk through the door. And, if you want a nice mid-sized SUV, the Rogue is a great choice. More

Last week, I had my Altima diagnosed by Trophy Nissan, because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, bec because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, because I didn't believe them. 2 salesmen called my wife and I trying to sell us a new vehicle, to which we declined. Today, I finally decided to try and troubleshoot the problem. I watched a YouTube video that suggested the car had gone into a cold start mode, and that giving it gas while starting it could get it to start. Low and behold, the first time I tried to start it while pressing the accelerator, it started right up. I drove it around and came back home. I turned it on and off 4 times, and it fired up every time. My conclusion is that Trophy Nissan blatantly tried to scam and rip me off. I'm livid with Trophy Nissan. They also left grease all inside the driver side door. They wouldn't take my diagnostic fee over the phone either. The whole experience was terrible. If you need service for your Nissan, don't take it to this place. They don't care about you. They want to take advantage of you and get as much money out of you as they can. This place is terrible. More

What a great staff Trophy Nissan has! Drake made the whole experience easy & smooth - starting from first introducing us the Maxima online to the final stages of purchasing the car. We were also given a whole experience easy & smooth - starting from first introducing us the Maxima online to the final stages of purchasing the car. We were also given a tour meeting other staff members which made it feel like you were meeting family members! Highly recommend purchasing from Trophy Nissan ! More

ALLEN is the best salesman I have ever worked with and the only salesmn I want to work with from here on out. THANKS Allen you are amazing the only salesmn I want to work with from here on out. THANKS Allen you are amazing More

The scandalous behavior of Trophy Nissan is good reason that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did which has costed me over $1000 in out of pocket costs. An honorable business would have acknowledged their error and compensated me for their mistakes. Here is what happened: Before I left for my summer vacation to South Carolina (road trip) I went to Trophy Nissan and got engine oil change, transmission oil change and 1 brand new tire (covered by insurance) for my Armada also paid for an alignment with a 1-year warranty. Once I reached South Carolina, I realized that the tires were wearing off like crazy. I called Trophy Nissan and they asked me to bring it over their shop, yeah right, I was in south Carolina. That meant that I had to buy 2 extra tires to return home. So when I got back, these 2 new tires were completely bald and I took it to Trophy Nissan. They hemmed and hawed and redid the alignment and made me pay for one of the tires again. After another 800 miles, the tires wore out again. I took it back and this time they really found the root of the problem – during the alignment, they had to replace a Bolt link, Dice Eccentric and Eccentric Bolt/Washer – which they had not done properly in the first instance. Now that the problem is fixed they are refusing to replace the 2 tires that were damaged by their (second) poor alignment workmanship. Right now my car needs another 2 new tires to replace the ones that have been damaged. This is a company that everyone should stay away from. They do not honor their word or the quality of their service work. The shockingly poor quality of their work is one thing. Acknowledging their responsibility for costing me 4 new tires is unforgiveable. Trophy Nissan and their Assistant Service Manager Slatinsky should be boycotted by every single Nissan owner. Such behavior should not be rewarded – in fact it should be punished. There are multiple honorable Nissan dealerships in town that you should frequent instead. More

Listen to what our needs wee and did best to make them happen. They didn't try to sell us on what we didn't want happen. They didn't try to sell us on what we didn't want More