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Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews

1,704 Reviews of Truck City Ford - Service Center

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April 22, 2021

Mario was easy to deal with great communication. Travis was the mechanic who I had a chance to speak with. Very informative and professional! Great place. More

by LS8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario / Travis
April 21, 2021

Had a broken mirror, major safety issues. They did not treat us like a priority or even like we could afford the repair until we spoke with a supervisor. The supervisor got us in and fixed up. I wish th More

by Thernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
April 21, 2021

Mario always takes great care of us whether we have an appt or not .. he his our of his way to take care of us. I really appreciate that .. More

by MDURAN5761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
April 21, 2021

Excellent job by the service department. I was given multiple updates daily and was not over-promised anything. Would not hesitate to bring my vehicle back for service in the future. More

by BTARABA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
April 21, 2021

Excellent service. Very timely and courteous service advisors. My visit was for a safety inspection to renew my registration sticker. It did not matter that the work item was this small. They treated me More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service provided was quick and convenient for us. We able to arrange it by internet. Thank you for the service provided. thank you, a More

by DLAUNAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

by Marc R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Truck City personnel were very friendly and courteous. One of the personnel recalled me working in San Marcos at the University who caught him with a female in the dorm. Their service was very excellent. More

by Vrojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
April 21, 2021

Always a great experience when taking my trucks in to Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my servic More

by RENE MARTINEZ JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I can now say I found my dealership, I don’t have to worry about looking for good service, good quality work. Thank your or everything y’all do More

by FELISITO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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