Tuscaloosa Chrysler Dodge Jeep Ram
Tuscaloosa, AL
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After pricing several vehicles in the Southeast, I ended up driving to Locklear Jeep (approx 100 miles away) to purchase my 2010 Jeep Sahara. The salesperson, Mark Dillon, was very courteous and ensured th up driving to Locklear Jeep (approx 100 miles away) to purchase my 2010 Jeep Sahara. The salesperson, Mark Dillon, was very courteous and ensured the vehicle was detailed, fueled, and ready to go upon my arrival. Even though I was not from the area, Mr Dillon offered to introduce me to the Service Manager as well as other personnel at the dealership. Also Mr Dillon went over the operation of the soft top and accessories and took the time to address specific differences in the 2009 and 2010 models (I had previously owned a 09 Wrangler). He was very knowledgeable on the product which is hard to find today. Also Jason (can't remember his last name) in Financing was extremely courteous and helpful in answering any questions. I was very impressed with the facilities and professionalism of the staff and would recommend this dealership to anyone. More
Theses guys were great! Judson was honest and patient when I threw a few curve xxxxx at him. Thanks also to Bart, again I appreciate the honesty to some hard questions. Everyone made us feel welcome and when I threw a few curve xxxxx at him. Thanks also to Bart, again I appreciate the honesty to some hard questions. Everyone made us feel welcome and comfortable. Jason found a great interest rate and helped with some paper work that was a little different than the norm for him. We looked at several different vehicles and felt that the Sorento was definitely the best value. Thanks Locklear for making this an enjoyable experience! More
Salesman worked with us until after the dealership closed to get us in the car we wanted for the price we could pay. They made us feel very comfortable and the people we worked with were very friendly and e to get us in the car we wanted for the price we could pay. They made us feel very comfortable and the people we worked with were very friendly and easy to work with. It was our first experience buying a car and we feel we got a great car for our money. More
Came in to look at vehicles, but I will not be purching untill after the first of the year!!!! It was a wonderful experience! Joey helped me pick out the car that I wanted and we almost got everything read untill after the first of the year!!!! It was a wonderful experience! Joey helped me pick out the car that I wanted and we almost got everything ready for me to drive off in it! unfortunally, I am unable to purchase till January! More
Jimmy, my salesman, was knowledgeable and if he did not know details, he found them online or asked someone. Jason, finance, worked to get us a good price and trade-in. Everyone was very friendly. Onl know details, he found them online or asked someone. Jason, finance, worked to get us a good price and trade-in. Everyone was very friendly. Only problem was that we bought a special (with the traded-in) car for 4 oil changes for $70. We used one at time of purchase and now have 3 paid oil changes that we cannot have refunded or transferred to the new vehicle. If this issue was taken care of we would be happier. More
I am pleased beyond word with the service and assistance I am pleased beyond word with the service and assistance I received from Locklear. As the Educational Director of the Freedom Chess Academy, I h I am pleased beyond word with the service and assistance I received from Locklear. As the Educational Director of the Freedom Chess Academy, I had specific needs for a van which would assist with the transportation of chess equipment to many sites so that children may receive quality chess instruction. Mr. Stallworth and Mr. Bibb worked with me above and beyond the call of duty to help me get the best possible van that fit my budget, advancing years and teaching needs. They were accommodating in all ways to my needs. The Locklear commitment to great service before the sale has proven true proven true. I fully expect to receive the same great service to continue post sale. I would recommend the Locklear Company to anyone who needs a vehicle and especially the sales personnel, Mr. Bibb and Mr. Stallworth, whom I was pleased to encounter. More
Why I gave the salesman a rating because he was very knowledgeable about the vehicles that I drove. Worked with me about everything. When I did decide he kept me informed about the process and made su knowledgeable about the vehicles that I drove. Worked with me about everything. When I did decide he kept me informed about the process and made sure that I had everything I needed. Took me to service department, so I would know where to go for my first oil change. More
They were really helpful in getting me into the car i wanted. The sales associates were all helpful in getting my business. They did whatever they could to get my in my new Dodge Challenger, and i really wanted. The sales associates were all helpful in getting my business. They did whatever they could to get my in my new Dodge Challenger, and i really appreciate the service. They did a great Job and i recommend them. More
Everyone at Locklear was extremely friendly and helpful. Joey was very knowledgable and showed me any car that I was interested in. What I liked the most was I didn't feel bombarded. I was already working Joey was very knowledgable and showed me any car that I was interested in. What I liked the most was I didn't feel bombarded. I was already working with a salesman, yet the rest of the staff opened the door for me and acknowledged me. There was true team work and defined customer service. Finally, I enjoyed the "Celeb" status I received after signing for my brand new 2011 Kia Sorento. Thanks to Joey and the rest of the team, I will definately recommend Locklear Chrysler Jeep Dodge Kia. More
My name is Billy Curl. On Friday 3 Sept AT 10AM I called your dealership with intentions on buying a 2010 dodge Stock NumberD361201,Vin3D7UT2CLXAG1498534X4 YOU HAVE ADVERTISED ON THE WEB for $40,000.00. I w your dealership with intentions on buying a 2010 dodge Stock NumberD361201,Vin3D7UT2CLXAG1498534X4 YOU HAVE ADVERTISED ON THE WEB for $40,000.00. I was put on hold for 7 min. I called back Tammy got on the phone with me and got all my information, I told her what I wanted and she said someone would call me in a few min. After three hours I called and got a guy named Jimmy on the phone and went thru all the information again. Jimmy said he would get back with me with payment and my trade-in information. Once again after several hours I called back and asked for Tammy she got on the phone and apologized for the delay and promised someone would get with me stay on the phone I HELD FOR 20 MIN AND STILL KNOW ONE FROM YOUR DEALERSHIP HAS CALLED, SORRY, SORRY SERVICE TO A NEW CUSTOMER I WAS PAYING DOWN 7K AND MY CREDIT SCORE IN 770!!!!!!! 662-491-2900 More