Tuscaloosa Ford

Great Buying Experience Love our truck we purchased from Jim Phillips and Townsend Ford. Will definitely be back for our next Ford purchase of a new or used vehicle. Love our truck we purchased from Jim Phillips and Townsend Ford. Will definitely be back for our next Ford purchase of a new or used vehicle. More

Townsend Ford "Lemons for sale!" $40k f350 diesel, had in their service department 20 times, they couldn't even the truck running. Put all fuel additives in, used the best oil, and to $40k f350 diesel, had in their service department 20 times, they couldn't even the truck running. Put all fuel additives in, used the best oil, and took immaculate care of the truck. Now they want $10k to fix a poorly engineered truck. Don't believe car fax, truck had a 4 page repair history at dealership, they won't show you that to sell the truck! More

Great experience with Mike Braswell Mike Braswell was great to work with. Low pressure, and he didn't try to sell me more vehicle than I was interested in. Great guy and great experien Mike Braswell was great to work with. Low pressure, and he didn't try to sell me more vehicle than I was interested in. Great guy and great experience. More

bought husband a new truck. We worked with Frank and it was great. He was very respectable and helped get the truck we were interested in. I will be back when I get to purchase a We worked with Frank and it was great. He was very respectable and helped get the truck we were interested in. I will be back when I get to purchase a new car. Shasta McCormick More

Excellent dealership Within the last year, I purchased a new Ford F-150. Frank went above and beyond to find the exact truck I wanted and had someone pick it up from one Within the last year, I purchased a new Ford F-150. Frank went above and beyond to find the exact truck I wanted and had someone pick it up from one dealership and deliver to me at their dealership. I really appreciate him and look forward to purchasing the new 2015 F-150. More

I have leased 4 cars now from Gary at Townsend Ford and wouldn't go anywhere else. My 2 girls have also purchased cars. I feel like family when I come into the dealership. My husband is also working on pur wouldn't go anywhere else. My 2 girls have also purchased cars. I feel like family when I come into the dealership. My husband is also working on purchasing a car too. Thank you all for your help each time we visit and I would tell everyone to buy a car here. VERY SATISIFIED CUSTOMER <3 More

My wife found a Tahoe on the dealership's website, so we went one evening to view the truck. Josh greeted us, and within 45 minutes, we had negotiated a price and were out the door. He was extremely he we went one evening to view the truck. Josh greeted us, and within 45 minutes, we had negotiated a price and were out the door. He was extremely helpful and professional throughout the entire quick process. Price was right and the entire process was extremely brief and favorable. Thank you! More

Josh made my first car buying experience from a dealership a great one. I would recommend Townsend Ford to everyone. I had a slight problem with the vehicle I bought, but Josh and the Townsend team dealership a great one. I would recommend Townsend Ford to everyone. I had a slight problem with the vehicle I bought, but Josh and the Townsend team handled it quickly and efficiently. More

My family has shopped at Townsend Ford for the past 15 years. In the past 3-4 years the service has been horrible for both my self and my family. We all have decided to buy from other local Ford dealershi years. In the past 3-4 years the service has been horrible for both my self and my family. We all have decided to buy from other local Ford dealerships and other makes all together. After purchasing a brand new truck and used SUV, our truck started to have mechanical issues within the first year and our SUV concistantly had the check engine light on after 1 month of purchasing for $22,000!! Another family memeber bought her brand new SUV and needed tired within 2 years of purchasing and only driving 10,000 miles. She then needed tires again 2 years later and decided to confront Townsend Ford about it and they said its not their issue. How can you buy 3 vehicles with issues from one dealer? Townsend Ford is NOT recommended. More

I purchased the truck I wanted at the price I requested. The sale was completed quickly without pressure. Patrick was helpful both before and after the purchase answering questions by phone and email. The sale was completed quickly without pressure. Patrick was helpful both before and after the purchase answering questions by phone and email. More