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814 Reviews of Tustin Hyundai - Service Center
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May 19, 2024
Always Excellent service from David in the service department. This site forces you to leave at least a 15 word review that’s why for the last sentence. Otherwise excellent customer service. department. This site forces you to leave at least a 15 word review that’s why for the last sentence. Otherwise excellent customer service. More
by John Aliotta
Employees Worked With
David
Helpful May 18, 2024
The only place I ever take my car for service. From tune ups to major repair, it js Complete transparency from expert mechanics and professional technician's. Bryan, David, Elise, Trish, Martin, a From tune ups to major repair, it js Complete transparency from expert mechanics and professional technician's. Bryan, David, Elise, Trish, Martin, and Frank are the A-team. You’re not going to want to go to any other shop. Leaving every service knowing and trusting that my car is 100% safe and serviced is a great feeling. Highly recommended! More
by KROQ_OCnLA
Employees Worked With
Bryan Matsumura
May 18, 2024
I had my Elantra serviced at this location and was helped by Edward. Edward was amazing, very helpful easy to understand and clearly addressed my needs and concerns. I couldn’t be happier with my experience by Edward. Edward was amazing, very helpful easy to understand and clearly addressed my needs and concerns. I couldn’t be happier with my experience here, prompt and helpful updates, fair pricing, large selection of coffee drinks in the waiting room. they also sent a video update when they were done with my vehicle which was really cool. More
by Sean
Employees Worked With
Edward, Ryan
May 18, 2024
So friendly, professional, and never tried to upsell anything. Listened to all my needs, concerns and did everything possible to make sure I understood what was done. Loved the video presentation of anything. Listened to all my needs, concerns and did everything possible to make sure I understood what was done. Loved the video presentation of what was done!! Thank you all for your help . Fernando and Elsa you are amazing! More
by jazmine693
Employees Worked With
Elsa
May 17, 2024
Went to Tustin Hyundai for the first time yesterday and it was a great visit. After spending 3 miserable years at First: Westerbrook and now Anaheim, I went 13 miles from my home and found a great dealersh it was a great visit. After spending 3 miserable years at First: Westerbrook and now Anaheim, I went 13 miles from my home and found a great dealership that took care of my car with no problem. David, the service agent and Eric, a friendly young man who also helped me were outstanding. I will be back Tustin Hyundai!! More
by ssem7711
Employees Worked With
David and Eric in Service were OUTSTANDING!! They made me feel comfortable and made me feel I could trust this dealership, which is first for me in the past 3 years.
May 17, 2024
You folks are without a doubt a 10 in my book. After spending the last 3 years at Westerbrook, which is now Anaheim Hyundai and hating everything they do and not trusting them with my car, you fol After spending the last 3 years at Westerbrook, which is now Anaheim Hyundai and hating everything they do and not trusting them with my car, you folks are a breath of fresh air. I will be back and both Eric and David were the absolute best. I've been hoping to find dealership like Tustin. I don't care how far you are, Anaheim can take a hike....................thank you for your courtesy and for taking such good care of my car. Will see you in October!!!! More
by ssem7711
Employees Worked With
David and Eric in Service were OUTSTANDING!! They made me feel comfortable and made me feel I could trust this dealership, which is first for me in the past 3 years.
May 17, 2024
My service advisor Bryan Matsumara was extremely helpful. My engine had been failing for years, and despite visiting numerous Hyundai dealerships for help, Bryan was the first person to take my issue serious My engine had been failing for years, and despite visiting numerous Hyundai dealerships for help, Bryan was the first person to take my issue seriously and immediately begin the process of submitting a claim and replacing my engine. I am extremely grateful for his initiative and effort. My experience with him was the best I’ve had with anybody in the service industry. More
by sstumpf
Employees Worked With
Bryan Matsumara
May 11, 2024
Bryan is always informative and focused on customer service. I always feel like I’m at home when I get my car serviced. I drive 30 miles from home and don’t regret the drive! service. I always feel like I’m at home when I get my car serviced. I drive 30 miles from home and don’t regret the drive! More
by Rojas.lewis
Employees Worked With
Bryan
