
Tustin Mazda
Tustin, CA
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4,609 Reviews of Tustin Mazda
I recommend not only this dealership for buying a car, but also Sammy as a great salesman. He was very friendly, was not pushing me or forcing me into buying a car. I felt very comfortable and he is the r but also Sammy as a great salesman. He was very friendly, was not pushing me or forcing me into buying a car. I felt very comfortable and he is the reason I bought the car. I am happy to take the time to rate this dealership because my experience there was so great. I recommend everyone to go to Tustin mazda and ask for Sammy. Buying a car was not an easy process but Sammy was professional and knowledgeable about the product he was selling. He made my experience a positive one. Once again, I recommend this dealership to all. More
I called the dealership on a friday evening not sure if mazda was really what I wanted. I spoke to Jeff and asked what type of specials Mazda had going on the 3 series. I ended up going in that night and mazda was really what I wanted. I spoke to Jeff and asked what type of specials Mazda had going on the 3 series. I ended up going in that night and test drove a thee hatch back. Car was great now came the issue of my trade in. The used car manager looked at my old jeep and gave me some fair numbers. I told Jeff I would needed a night to think about. I have to say it is nice to work with a salesmen who sees value in not pushing a customer to make a large purchase right away. I returned the next night and purchased the 3hatchback. The whole experience took about two hours everyone involved was friendly and polite. It has been a few months since I have bought my car but I must say that the experience I had at Tustin Mazda has been a positive one and would recommend this dealership to anyone looking for a Mazda just walk in and ask for Jeff. More
It was one of the best experiences I've had at a dealership. Vinnie was so warm and welcoming to me and my parents. It was obvious that she knew what she was talking about and was a great listener t dealership. Vinnie was so warm and welcoming to me and my parents. It was obvious that she knew what she was talking about and was a great listener to any question my parents threw at her. Big Mike came once we started deciding on things and he was extremely nice and helped me out SO much. Anything I needed help with he was right there and they all cheered me on. I felt very comfortable at this dealership. It was such a great deal for everything. Definitely will come back for a BBQ visit soon one Saturdays! More
Buying a new car tops my "least favorite things to do" list. Jeff Lesniak made our experience at Tustin Mazda a positive one. Thanks to Jeff, Sheryl, and Mike...we are satisfied buyers! Jeff was fri do" list. Jeff Lesniak made our experience at Tustin Mazda a positive one. Thanks to Jeff, Sheryl, and Mike...we are satisfied buyers! Jeff was friendly, responsive, and professional throughout the process. He followed through on a timely basis and was knowledgeable. More
First and foremost, the BEST DEALER IN SOUTHERN CALIFORNIA! Here was my situation: I went to numerous dealerships that kept declining me, not because i had bad credit, but because i had 1 vehi CALIFORNIA! Here was my situation: I went to numerous dealerships that kept declining me, not because i had bad credit, but because i had 1 vehicle already in my name with my father as a co-signer and informed all dealerships that he was going to be taking over the payments. I didn't want to be taken off of the lease because i didn't want to go through the hassle and wanted to do my best to help my dad out. Well, when i thought all hope was loss, Tustin called me and said they would like to try to help me out. I thought i'd give them a shot and the service when i walked in was exceptional! Everybody there treated me as if i were a family member! I wasn't there very long and they said i could take the car home that day and wait for an answer to see if the banks approve. Jim(sales associate) called me this morning and said i got APPROVED! I was so happy and could not ask for another dealership to work with! Jim, Eric and Heidi all have great personalities and are willing to do all they can to help anyone out! It didn't really feel like i was at a dealership to be honest. It felt like i was working with my family members that were trying their best to help me out! I could not ask for more and i will definitely spread the word to EVERYBODY!!!!!!!! :) More
Jeff Lesniak was incredibly personable, knowledgeable and helped me purchase the perfect car. Mazdas are very reasonably priced for the quality you receive, and the current 0.0% APR deal is irresistable. I w helped me purchase the perfect car. Mazdas are very reasonably priced for the quality you receive, and the current 0.0% APR deal is irresistable. I will recommend Tustin Mazda and Jeff to all of my friends and family. More
Jeff Lesniak and Tustin Mazda made our car buying experience a dream. Honestly, I had no idea it could be so nice. We went to 5 other dealers (3 Toyota, 1 Hyundai, and 1 Honda) and none were as helpf experience a dream. Honestly, I had no idea it could be so nice. We went to 5 other dealers (3 Toyota, 1 Hyundai, and 1 Honda) and none were as helpful, as patient, or as honest as Tustin Mazda. Jeff wasn't pushy in his sale - he was there to help us through the selection process and not just to send us home with a Mazda. It was our confidence in Jeff and the integrity with which he conducted himself that made our choice easy. We are proud to have bought a car from Jeff and Tustin Mazda. They set the standard for what car selling should be. More
My father purchased a car for my daughter for graduation and by far we both said that this was the best car buying experience either of us has ever had. Both John Patterson and Jim Feinstein ( and everyone and by far we both said that this was the best car buying experience either of us has ever had. Both John Patterson and Jim Feinstein ( and everyone else there ) were great knew exactly what we were looking for and exactly within our budget no over selling no hard sales just a great honest enjoyable time THANK YOU THANK YOU THANK YOU More
I requested an internet quote from Tustin Mazda, and got an immediate response with an invitation to visit the dealership. There was just enough communication - I wasn't getting emails from several differen an immediate response with an invitation to visit the dealership. There was just enough communication - I wasn't getting emails from several different people (which happened at other dealerships), and I was ignored. We quickly arranged a time for me to test drive a car and when I got there Jimmy was ready for me, with the vehicle, a Mazda5 6-speed in the color that I requested, waiting for me to test drive. Jimmy walked me through the entire car before we got in: features, benefits, how to make adjustments - he was very well informed about the car. Test drive was great, there was no rush and he offered for me to keep driving as long as I needed to decide. This was my second test of this car, and I was sold once I got my hands on the manual version. We quickly worked out a price (no long waiting around, no big sales pressure), got my financing in order, trade price worked out (I was offered $500 more than the two other dealerships I took the car to) and I was headed into financing! The financing woman was great (Laura?), I signed my papers, and by that time my car was clean and ready to pack up and drive home! I have a local Mazda dealership, but I was willing to drive an hour because the service at Tustin from the first email was superior to any other dealership I had communicated with. I feel like I've joined the Tustin Mazda family - I can't wait to drive down one Saturday afternoon with my family for the weekly BBQ and to have my car washed! More
Don was very helpful, and was not "pushy" at all. He listened to our needs and made it very comfortable for us to trust him. Many times, I have gone to a dealership, where they judge you by your all. He listened to our needs and made it very comfortable for us to trust him. Many times, I have gone to a dealership, where they judge you by your looks, whether I had money and if I was going to qualify for a loan because of my age. But Don did not judge me nor did he ever mention about payment or loan until we looked at cars together to find the right fit and test drove it. If he ever came upon a question that he did not know, he went out of his way to find out for us. He let us know what he was doing everytime so we were on the same page. He was energetic and I could see he was enjoying having fun finding the right car for me too. I kept telling me that it was ok to spend the time and look at other cars, other models because this was going to be my car, so he would just sit back and wait while I looked until I had a question, instead of getting all close and trying the "sale" the greatness of the cars. Overall: couldnt have asked for a better dealer to work with. Thank you Don. More