Twin City Toyota
Herculaneum, MO
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I found a used car I was looking for on Twin city’s website but there wasn’t any pictures up yet due to the fact the car was still going through their used car check out. I simply sent an email asking website but there wasn’t any pictures up yet due to the fact the car was still going through their used car check out. I simply sent an email asking for photos and more information they went out of their way to send me photos and gave me more information. The moment it was available to look be looked at I was notified immediately and long story short the process from test drive to driving it home was so quick and simple without any hassles. More
Helped me find the car that I wanted. Quick and easy. Excellent customer service. Got me what I wanted and handed me the keys the day I showed up. Honestly, it doesn’t get easier th Quick and easy. Excellent customer service. Got me what I wanted and handed me the keys the day I showed up. Honestly, it doesn’t get easier than this. Happy that I went to Twin City! More
⭐️⭐️⭐️⭐️⭐️ Without question, this was the best car-buying experience of my life. Earlier in the day, I had been at another dealership where everything revolved around high-pressure sales tactic car-buying experience of my life. Earlier in the day, I had been at another dealership where everything revolved around high-pressure sales tactics. It felt rushed, impersonal, and stressful. Walking into Twin City Toyota was an immediate and noticeable shift — calm, welcoming, and genuinely customer-focused. From the moment I arrived, Christina stepped in to help while Sandy was assisting another customer, and she was absolutely fantastic. There was zero pressure and no sales gimmicks — just kindness, patience, and respect. I was encouraged to take my time, browse the lot at my own pace, and was simply told, “If you want to drive anything, just let me know.” That alone set the tone for the entire experience. When Sandy joined us, it became clear very quickly why my boyfriend’s family has trusted her for over 30 years. Sandy and Christina worked seamlessly as a team and truly went above and beyond to get me into the exact car I wanted — not only the model at the top of my list, but in the perfect color I had been hoping for. At no point did I feel rushed or pushed; instead, I felt listened to, supported, and genuinely cared for. The financial team deserves just as much praise. They worked efficiently and thoughtfully to make everything come together, and they treated my purchase as if I were the number one priority of their entire day. I’ve owned three other Toyotas, and in the past the paperwork process was always long, drawn out, and an all-day commitment. This time was completely different — we started the application around 3:00 and I was still able to make my dinner plans by 5:00 PM. That kind of efficiency is rare and incredibly appreciated. I was already excited about having ToyotaCare, but I was genuinely blown away when the dealership went the extra mile and added two additional years of oil changes on top of it. From start to finish, this experience exceeded every expectation. Sandy, Christina, and the entire Twin City Toyota team made what is usually a stressful process feel easy, personal, and even enjoyable. I would absolutely return in the future and recommend Twin City Toyota without hesitation to anyone looking for a dealership that truly puts its customers first. 🚗 More
Xavier was very patient with us if he wasn’t sure about something he reached out to his more experienced staffed, and they were willing to help him graciously. something he reached out to his more experienced staffed, and they were willing to help him graciously. More
First time Toyota buyer. Our salesperson was Jim Kelly. Even though the car buying experience takes forever, he made it a good experience. He is a no pressure salesman and ev Our salesperson was Jim Kelly. Even though the car buying experience takes forever, he made it a good experience. He is a no pressure salesman and even took extra time to explain all the functions of the car and help set everything up for our needs. More
I’ve always had good luck at this dealership. I would recommend Mike Neal to anyone looking for a vehicle. He made buying a vehicle easy and stress free. I will purchase from him again. I would recommend Mike Neal to anyone looking for a vehicle. He made buying a vehicle easy and stress free. I will purchase from him again. More


