My Review Of Tyson Motor Corporation:
Best vehicle purchase I've ever had. Excellent experience all around. Not just for a Chrysler/Dodge/Jeep dealership, but compared to any dealership.
Tyson was easy to get to. I liked that there were so many vehicles on their lot and the building looked nice and inviting; not intimidating. As soon as I entered I was greeted (not ambushed) and asked if I could be helped. From here on out, it was smooth sailing. My salesperson, Tony E., was very well put-together & professional, yet as soon as we started talking he made me feel relaxed and confident that I would be taken CARE of, not taken ADVANTAGE of. And I was. All the way through the process.
He was extremely knowledgable and conducted the best test drive I've ever had, by far. I felt confident and comfortable to really drive the car like I do daily. (Not stiff, uncomfortable, rushed, or feeling like I was being watched learning to drive for the first time!)
When it was time to crunch numbers Aaron L. came into the picture. A person! Not a piece of paper from a mysterious room! He also was well put-together, professional and extremely knowledgable. Very personable and helpful --not condescending, as if I never took a math class. He genuinely was excited to help me get this car at a great deal.
All avenues of communication (internet/email/phone/in person) were prompt, informative, and pleasant.
The showroom/dealership (including the restroom) was very clean and well organized.
When passing by, other employees gave warm, friendly smiles. Other customers also looked comfortable and happy with their salesperson. Again, a very welcoming, comfortable feeling.
Warm & fuzzy is great, but this IS a business transaction! Tyson absolutely knocked it out of the park! Sharp, knowledgable, informative, open, timely, and easy to understand. Never sneaky, arrogant, or uninformed. Right on point.
Being a savvy shopper, I was also working with 3 other dealerships to purchase the vehicle I wanted. In the end, it was no contest. Tyson beat out the other dealers on everything (customer service, price, in stock, etc., etc.).
Aaron (and Tony) worked WITH me, not against me, and put together a fantastic deal that was perfect for me & my needs. Not theirs. It was a solid, great deal---not a 'tricky, move-the-numbers-around, use big, foreign words' kinda deal. I don't like to refer to anyone here as "salesperson" because I believe that word can have such a negative connotation. They are more like a "Personal Vehicle Buying Assistant".
Bob D. was up next. I think this is the person most people fear the most--the Finance Manager! Working with Bob was unlike any experience I had before. He too was well put-together, professional, and knowledgable, yet personable and comforting. This time, the seemingly never ending process of going through and signing paperwork was actually pleasant!
My new car was shined up, ready and waiting for me right out the door. As I drove away, I felt as though everyone there was genuinely happy for me and my new car purchase. Not happy because they scammed somebody into a bad deal and a sale for themselves. Truly happy for me. And that is a great feeling that is rare to find nowadays----anywhere!!
Lovin' my new 2014 Dodge Charger R/T Max AWD!
Thank you Tyson!!
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