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Tyson Motor

Shorewood, IL

4.9
1,822 Reviews
Tyson Motor Chrysler-Jeep-Dodge-Ram-Predriven is a full service dealership offering sales and service. They employ a expert trained staff to take care of all your purchasing and service needs. Service and Parts offer hours Monday thru Friday, Sales are open Monday thru Saturday with evening hours.
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1 SW Frontage Rd

Shorewood, IL

60404

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Showing 1,822 reviews

December 05, 2011

I was looking for a new 2012 jeep liberty 4x4 in red or green with options suitable to my needs. I visted three dealers and spoke with four additional dealers over the phone. Dealing with people in sales.S More

by big george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughan
November 16, 2011

I went to this dealership after visiting one other. I was looking for a tan color 2012 4door Jeep Wrangler. I saw one that I liked on Tyson's website. Although it had already been sold by the time I got ther More

by jeepgirl45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lang and JP Vaughn
Jan 24, 2012 -

jeepgirl45 responded

I wish I had read the "service" portion of Tyson Motors reviews, I may have thought twice about purchasing from them. While I am still extremely satisfied with the customer service I received when purchasing, the service department is awful.I have been trying to follow up with Paul for 2 weeks to get repairs done to my 2012 Jeep Wrangler after being hit by an uninsured driver. I have been given the run around with comments of "we're really busy" to "the labor quote is really low". I'm still waiting for a return phone call. I work in the service industry myself and rely on tips for my income. If I give crap service, I receive crap money. Perhaps Tyson should implement this motivation.

November 15, 2011

I am a very proud owner of a 2012 Dodge Avenger and I have Tyson Motors & two great employees, JP & Felix, to thank for that. JP was great to work with; he made me feel so welcomed & I felt like he was s More

by shirleemarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughan & Felix
October 27, 2011

My wife simply requested information on a toxic orange charger 2011. Aaron replied in a timely manner with all the information and a great price within minutes. He then personally checked on the car for More

by dicksolsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
October 24, 2011

Went in with out the intention of buying a car and walked out with a car. Came in and spoke with JP. He was extremely helpful and friendly. Explained what I was looking for and what I wanted to spend. I w More

by Newcaritis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughn, Bob (the Builder)
October 13, 2011

DON"T service your car here! Had work done under warranty! When i picked it up THE NOISE WAS BETTER,BUT NOT GONE! Tyson told me it was the new parts they need to break in.Well 5000 miles and 5 month More

by waltchevyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
October 11, 2011

We came to Tyson looking to buy a Dodge Challenger. Brad was very helpful and gave us a real test drive. Not like other dealers we went to where they wouldn't even take the stickers off the windows and just More

by ajgebhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Engelman/Sales, David/Service
September 27, 2011

We came in for a minivan and met JP Vaughan. He knew so much about the vans I assumed he had one himself! We were treated with respect and fairness by JP and his Manager Kenny. I had a price quote from a More

by Kooolaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughan
September 26, 2011

I had been to this dealership for service in the past. I was very happy with the overall experience with the service dept. I just called to find a new or used vehicle for business use, I knew exactly what More

by Sorrytoyou
Customer Service
Recommend Dealer
No
Employees Worked With
JP
September 23, 2011

Mike Murray was fantastic. He was knowledgeable, informative, friendy and a true professional. He worked hard at finding the exact Jeep I wanted. You can tell Mike is dedicated to his customers an More

by Ann Conrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murray