"Very honest & will to work with you "
- Stephanie Copeland
We don't have great credit and needed another vehicle. We visited several "buy here, pay here" car lots and were disappointed in the service and selection of vehicles. We actually found the vehicle we purchased online which was located at the US Auto Sale Columbus store. We went to the Macon store and spoke with Jamall about it and started to process to see if we qualified for financing. He was up front an honest about everything and didn't try to sell us on anything. The process did take a little time but that was to be expected. Once we were approved for the truck they put in a request to have the truck transported from Columbus to Macon the very next day. When they called to let us know the truck had arrived we went to look it over and walked out with a NEW truck for our family. The whole process was smooth and easy. All the sales associates were very friendly and helpful during our time in the office. We would recommended US Auto Sales in Macon to anyone looking for a vehicle!
Employees Worked With
"Too Much Time Wasted There"
I will say they put my wife in a car and that is the reason we went BUT when you show up at 10:45am on a Saturday morning and they don't get through with the paperwork until 5:20pm I would say that is too long. I know they have several issues to deal with since they finance themselves but they could hire on more people that can handle the SAME issues so that you are not sitting there for 1 hour here and 2 hours there waiting on the only person available to do that job. How would people feel at Walmart, for example, if they got up to the checkout and there was a 5 hour hold on their items each time??? No one would go would they? I also understand that this being a Buy Here Pay Here dealership they deal with high risk people as we are called that do not have that great of a credit score but couldn't they handle all of that stuff online before you even get there???
Overall .... I am satisfied with the car and the people were nice and accommodating that work there BUT if I have to sit for almost 7 hours again the next time I need a vehicle I may just go somewhere else.
Employees Worked With
Quentin (spelling ?), Darren or Darryl.