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Union County Kia

Monroe, NC

4.7
963 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 963 reviews

April 27, 2013

This was my first time buying a new vehicle from a dealership and Crossroads Kia made my car buying experience so pleasant and smooth! Jon was very helpful and made it clear that he was going to help More

by emilyp811
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
April 25, 2013

I went into this dealership upon request of my husband, who said I needed a new car. My car was old and in need of many repairs. I wanted to just fix my car, but my husband felt that each repair would just More

by MindyMe12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2013 -

MindyMe12 responded

I was disappointed when I returned to pick up my tag for my newly purchased car. I came in with the post card I had received and showed it to an employee at the front. All I received for them was directions to the cashier's office. The cashier never said a word to me, she snatched the card from my hand, looked at the name and threw it back on the counter. She begin to look in her drawer and found my tag, handed it to me and said "You're done." I feel that after you have made a purchase of this kind, the least that should happen is one of these two employees should have asked me how everything was going. Ask me if I was enjoying the car, ask me if I had any questions about anything, just at least acknowledge me. I did not see anyone that worked with me on the day I made the purchase, however, I believe both employees I saw and spoke with knew why I was there, so they knew I had recently made a purchase you think they could have at least acknowledged that. Maybe I'm asking for to much.

April 25, 2013

I'm a returning Kia owner and after going to two other dealerships around the Charlotte area was a nightmare. Jon Haynes is At awesome, if you need any assistance in buying a car, call Crossroads a More

by sjones45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 18, 2013

PETE WAS GREAT TO WORK WITH. EVERY BODY AT CROSSROADS KIA HAVE BEEN FRIENDLY AND HELPFUL. I WAS JUST LOOKING BUT WITH THE GREAT PRICE AND FINANCING, I WAS DRIVING HOME WITH MY NEW KIA OPTIMA WITHIN THREE HOU More

by hvesper3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 16, 2013

Let me say, that I have NEVER experienced such a pleasant car buying experience and I have owned several. Scott and Pete made me feel that they cared about my needs, my wants, and made me feel so comfortabl More

by Queen49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 29, 2013

Best new car buying experience ever. My sales rep Peter Holsten was very friendly and knowledgeable about all the options in my new car and took his time with me without putting on the pressure. I felt an More

by Prudie1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 27, 2013

We were looking at a new Rio. They worked with us to get a rate that was affordable for us. They weren't pushy when it came to up-selling. Overall it was very good experience. More

by sspencer2112
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 27, 2013

I had a great experience at crossroads Kia. the staff was great especially my sales guy Jon Haynes... he is awesome and if you need a car go see him. a very pleased customer.. Thank you crossroads Kia for a More

by hkeziah3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Haynes
March 26, 2013

My husband filled out a questionaire that we were in the market for a Kia Soul. We received several replies . But after talking and emailing back and forth with different salesmen, we chose to deal with M More

by jollydog2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 20, 2013

I loved my experience at Crossroads Kia I bought my Kia Soul 1/31/2013. This was the first time I ever bought a car and John made it extremely easy I was so worried about not getting a good deal or not be More

by jessdailey91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Haynes
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