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Union County Kia - Service Center

Indian Trail, NC

4.5
292 Reviews

292 Reviews of Union County Kia - Service Center

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September 11, 2023

People are so friendly. Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! More

by marygask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Union County Kia responded

Mary, thank you so much for your kind review of our Service team here at Union County Kia! We are grateful to hear you received a pleasant experience! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a great week!

September 02, 2023

Next time I come for I need basic info for engine & battery. Can I talk to service technician for about 10 minutes. So far I got great service. More

by Harshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

The experience was great, raquel was excellent , I like thanks yall for everything you did More

by MICHAEL960412
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
August 31, 2023

Hi Scott is always very helpful. Keeps you updated on status and answers questions. Clean facilities. Nice waiting room. Good communication. More

by cinwitt
Recommend Dealer
Yes
Employees Worked With
Scott
August 31, 2023

could not have received more courteous service. Thanks to all your service dept. crew..All very courteous.. More

by mickeyd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jantzen
August 30, 2023

Went in for an oil change and tire rotation, as well as my passenger side door handle not working. I was told that the door handle did not have any broken parts, but that it just had to be lubed. I was tol More

by destinyx343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

How old we split my car ASAP service call to change rotate the tires but the last time I bought my car that cost me $100 just for a oil change I didn’t understand that More

by DBARTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

He is awesome he deserves a 10. .. always helpful...always concerned and goes the extra mile for the customer... he is a gem More

by TOMARALEVERINGTON
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 30, 2023 -

TOMARALEVERINGTON responded

Scott is awesome!!! He deserves a 10!!! .. always helpful...always concerned and goes the extra mile for the customer... he is a gem

August 30, 2023

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
August 30, 2023

Car was in for oil change and tire rotation. Upon leaving the dealership tire light came on. The oil change and tire rotation took 3 hours to complete. This work was done on a planned appointme More

by DJNOWLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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