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Unity Chevrolet Cadillac of Newburgh

Newburgh, NY

3.4
290 Reviews

800 Auto Park Pl

Newburgh, NY

12550

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Showing 290 reviews

January 01, 2024

Terrible place to buy a vehicle. Purchased a vehicle they did docusign instead of signing all the paperwork in person. When I received paperwork from loan was 5,000 more then what More

by Nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard
Jan 03, 2024 -

Unity Chevrolet Cadillac of Newburgh responded

Nicole, this feedback is extremely concerning to receive. We are committed to providing transparent pricing throughout each purchase, and I'm sorry if this was not reflected in your experience. We take these matters seriously and I would appreciate the opportunity to clear up any misunderstandings regarding the fees you've mentioned. Please call me on my direct line. Thank you, Jamie Brown - Customer Success Specialist - 845-353-1919

November 07, 2023

This is the second time this dealership messed me up. My car needed one tire to put on it. First they told me to come in on a Saturday and they would put it on. When I got there they said they did not ha More

by Tammycat5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Barton
Nov 08, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Tammy - We're sorry to read about your recent experience. It's important for us to provide timely and efficient service, so it's disappointing that you left feeling this way. I understand how frustrating the wait time must have been, especially after not receiving service on Saturday. We would like a chance to address your concerns, so please reach out to us directly. Thank you, Customer Care Team - - CustomerCare@unitycadillac.comv

November 02, 2023

Unity delivers new vehicles they know to be broken. Unity misrepresents car manufacturer specs. Unity is an "old school" dealership ... do/say anything to make a sale since there's no penalty for decei More

by Car Buyer
Recommend Dealer
No
Employees Worked With
Sales Department
Nov 03, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're sorry to hear you feel this way. We assure you that we strive for honesty in all our dealings and offer only the highest quality products to our customers. If you'd like to discuss this further or have any specific concerns to share, please reach out to us using the contact we've provided below. We appreciate all feedback and are always available to assist you. Thank you, Customer Care Team (877)-811-9330

October 31, 2023

Pleasantly went about the business of buying a car in a professional , informed and friendly manner creating a pleasurable dealer experience along with the shared excitement of a shiny new gasless carriage More

by Guilfoyle.mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Nov 01, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're delighted to know that you had a positive and professional experience at Unity Chevrolet of Newburgh. Enjoy your new ride, and thank you for the kind words!

September 23, 2023

Had car serviced to fix a specific problem and within a week had the same problem. The problem was never fixed but I spent thousands to have them fix it. Left several messages with service department and t More

by Cttjr19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony bonet
Sep 25, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're really sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've missed the mark here. We take feedback like this seriously, so please reach out directly when you have a moment - we'd like to discuss this in more detail. Thank you, Customer Care Team - CustomerCare@unitycadillac.com

September 15, 2023

Service is always good here. ,,A little slow this time but very good otherwise.Thanks More

by rjanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Houseman
Sep 18, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for sharing your feedback with us. We appreciate your support and hope to have the opportunity to improve your wait time at your next visit to Unity Chevrolet of Newburgh.

September 01, 2023

Excellent, on time as promised, cleanliness of the sitting area with television coffee and snacks More

by ettore.papi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Jon Barton
Sep 05, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We really appreciate your positive review! Thank you for choosing Unity Chevrolet of Newburgh and for sharing your experience. Drive safely until we see you again!

August 17, 2023

Very good service, polite and professional Service Staff, Service was performed in a very timely manner, very satisfied. More

by Jpatte09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Service Department
Aug 18, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thanks for sharing these kind words about out service team at Unity Chevrolet of Newburgh! We hope to see you next time!

July 24, 2023

Danny and John are the best to work with, they made the process easy and answered all of my questions. Danny went over all of my vehicles features and made sure I knew everything I needed to know and also More

by nataliamperna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Meyer
Jul 25, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Natalia, thank you so much for the kind words! We're glad that Danny and John provided excellent service during your visit to Unity Chevrolet of Newburgh. We appreciate your business and look forward to assisting you in the future!

July 23, 2023

Very professional. Work was done in a timely manner. I took it in for the first oil change and they took care of the recall while I was there. More

by Grammyvinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Jul 24, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

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