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Unity Chevrolet Cadillac of Newburgh

Newburgh, NY

3.4
288 Reviews

800 Auto Park Pl

Newburgh, NY

12550

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Showing 288 reviews

November 02, 2023

Unity delivers new vehicles they know to be broken. Unity misrepresents car manufacturer specs. Unity is an "old school" dealership ... do/say anything to make a sale since there's no penalty for decei More

by Car Buyer
Recommend Dealer
No
Employees Worked With
Sales Department
Nov 03, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're sorry to hear you feel this way. We assure you that we strive for honesty in all our dealings and offer only the highest quality products to our customers. If you'd like to discuss this further or have any specific concerns to share, please reach out to us using the contact we've provided below. We appreciate all feedback and are always available to assist you. Thank you, Customer Care Team (877)-811-9330

October 31, 2023

Pleasantly went about the business of buying a car in a professional , informed and friendly manner creating a pleasurable dealer experience along with the shared excitement of a shiny new gasless carriage More

by Guilfoyle.mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Nov 01, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're delighted to know that you had a positive and professional experience at Unity Chevrolet of Newburgh. Enjoy your new ride, and thank you for the kind words!

September 23, 2023

Had car serviced to fix a specific problem and within a week had the same problem. The problem was never fixed but I spent thousands to have them fix it. Left several messages with service department and t More

by Cttjr19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony bonet
Sep 25, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We're really sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to know we've missed the mark here. We take feedback like this seriously, so please reach out directly when you have a moment - we'd like to discuss this in more detail. Thank you, Customer Care Team - CustomerCare@unitycadillac.com

September 15, 2023

Service is always good here. ,,A little slow this time but very good otherwise.Thanks More

by rjanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Houseman
Sep 18, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for sharing your feedback with us. We appreciate your support and hope to have the opportunity to improve your wait time at your next visit to Unity Chevrolet of Newburgh.

September 01, 2023

Excellent, on time as promised, cleanliness of the sitting area with television coffee and snacks More

by ettore.papi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Jon Barton
Sep 05, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We really appreciate your positive review! Thank you for choosing Unity Chevrolet of Newburgh and for sharing your experience. Drive safely until we see you again!

August 17, 2023

Very good service, polite and professional Service Staff, Service was performed in a very timely manner, very satisfied. More

by Jpatte09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Service Department
Aug 18, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thanks for sharing these kind words about out service team at Unity Chevrolet of Newburgh! We hope to see you next time!

July 24, 2023

Danny and John are the best to work with, they made the process easy and answered all of my questions. Danny went over all of my vehicles features and made sure I knew everything I needed to know and also More

by nataliamperna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Meyer
Jul 25, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Natalia, thank you so much for the kind words! We're glad that Danny and John provided excellent service during your visit to Unity Chevrolet of Newburgh. We appreciate your business and look forward to assisting you in the future!

July 23, 2023

Very professional. Work was done in a timely manner. I took it in for the first oil change and they took care of the recall while I was there. More

by Grammyvinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Jul 24, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

July 14, 2023

Jordan made my son and I feel right at home . He was real good to us. More

by frogsatsea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Jul 14, 2023 -

frogsatsea responded

Jordan was very good to my son and me

Jul 14, 2023 -

frogsatsea responded

Jordan was very good to us

Jul 14, 2023 -

frogsatsea responded

Had a great day

Jul 17, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for sharing your kind words for Jordan and leaving Unity Chevrolet of Newburgh a five-star review!

July 11, 2023

Gave me a signed price then two days later called me in to sign more papers and the price per month went up 70.00 lol I said no I have the contract that says 70 less take the truck back and give me the old More

by Debuw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kamal
Jul 12, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We apologize for any confusion or miscommunication regarding the pricing and finances of your vehicle. We strive to provide transparent and honest service, so it's disappointing to hear that you had this experience. I understand this is frustrating, but if there is anything else we can o to assist you, please don't hesitate to reach out. Thank you, Customer Care Team - CustomerCare@UnityCadillac.com

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