Unity Chevrolet Cadillac of Newburgh

WHEN I TAKE MY CAR IN FOR SERVICE THEY ALL WAYS TREAT ME LIKE A FREIND NOT JUST A CUSTOMER, THEY GREET ME ON ARRIVAL EVEN IF THEIR VERY BUSY THEY DO THE LITTLE EXTRA'S LIKE CHECKING MY WINDSHEILD WASHER FLU LIKE A FREIND NOT JUST A CUSTOMER, THEY GREET ME ON ARRIVAL EVEN IF THEIR VERY BUSY THEY DO THE LITTLE EXTRA'S LIKE CHECKING MY WINDSHEILD WASHER FLUID NO MATTER WHY I AM THERE THEY ALWAYS TAKE THE TIME TO LOOK MY CAR OVER AND LET ME KNOW IF THERE ARE THING OTHER THAN WHAT I CAME FOR THAT MIGHT CAUSE ME PROBLEMS DOWN THE ROAD. MANY TIMES I KNOW THEY HAVE GIVING ME A BREAK ON THE REPAIR BILL. AND THEY ALWAYS FIX THE PROBLEM RIGHT THE FIRST TIME. AND ONTHE WAY OUT THEY GIVE ME A FREE CAR WASH.I CANT FIND THIS KIND OF CUSTOMER CARE ANY PLACE ELSE. More

I purchased a new Malibu in Aug. 2011, but miss the driver extras that were included in my 2001 Impala. These were the traction control alert, the ease of adjusting the steering wheel, the mute button driver extras that were included in my 2001 Impala. These were the traction control alert, the ease of adjusting the steering wheel, the mute button for radio on the steering wheel, cassette player and the extra positioning adjustments for the seats. The Impala was much more consumer friendly. My Malibu is a very attractive car, but I feel every bump in the road, not so with my Impala. I found the 2011 Impalas to be UGLY! The interior design left much to be desired ,(what's with the two tone designs?) The classiness of Chevrolet was vividly missing! ************************** My salesperson, Doug, is to be commended for his professionalism. I enjoyed his expertise but was mistrustful of the gentlemen that signed me. Doug should have been the person to do it! I like to finish up with the man who I started with. It was not the way to deal with me. More

bob enright and the service staff are the best iv'e ever seen.ive been a g.m customer all of my life and i would recommend your'e service department to anyone for any type of vehicle seen.ive been a g.m customer all of my life and i would recommend your'e service department to anyone for any type of vehicle More

My experience with Baton Birks was excellent. Candace was very knowledgeable about the vehicle. She presents herself as a bright and resposible individual. She was a pleasure to work with. She and Jas was very knowledgeable about the vehicle. She presents herself as a bright and resposible individual. She was a pleasure to work with. She and Jason provided us with accurate information in a timely and professional manner. I and my husband will be returning to Barton Birks for our next auto puchase. Thank you. More

I am a four time repeat cusumer so I guess that speaks for itself. I am very happy with my car and the service attention I have received now and in past years. I am sure I will be in for my fifth vehicl for itself. I am very happy with my car and the service attention I have received now and in past years. I am sure I will be in for my fifth vehicle in three years and be just as happy with all. Am especially pleased with the service department, working with Dennis Coakley is a pleasure. Everyone at Barton Birks has my praise and I would highly reccomend. More

Prior to purchase, the vehicle had a low battery. It was replaced by a new one prior to purchase.... not just jump-started and waiting to see if it was a good battery. Although there was a slight delay pri replaced by a new one prior to purchase.... not just jump-started and waiting to see if it was a good battery. Although there was a slight delay prior to the purchase.... it was understandable and not an issue. The problem was fully explained by the staff. After the purchase, an issue with the front brakes was attended to in a timely, professional and courteous manner. I am currently waiting to resolve a wind noise issue. It is being handled in a professional manner. Once again the staff fully explained the process. More

This was the third visit to the dealership for scheduled maintenance on my new Chevrolet Equinox. Every aspect of the service and support at this dealership has been absolutely top notch. The appointment maintenance on my new Chevrolet Equinox. Every aspect of the service and support at this dealership has been absolutely top notch. The appointment process is easy and fast. The physical layout of the service area, including such amenities as wireless internet, coffee, snacks, etc. makes it possible for me to schedule a service visit during my work day and still be productive while the service is being performed. Without exception, every one of the people I have dealt with in the service department has been friendly, well informed, and a pleasure to deal with. I think this dealership has done an incredible job with their service department and it would be a major contributor to my decision to purchase another vehicle at this dealership. More

I knew I was shopping for a popular car, the Equinox, so we decided to go with a large dealer like Barton. We also had a good experience there in 2008 when we purchased our Trailblazer. They had a limited i we decided to go with a large dealer like Barton. We also had a good experience there in 2008 when we purchased our Trailblazer. They had a limited inventory on this model, and nothing in a few hundred mile radius that had the features I wanted. They encouraged me to order the car from the factory & my car came in four weeks with everything I wanted and nothing I didn't. Dan our salesman was very friendly & honest. There was obvious teamwork involved, and the purchasing process went very smoothly. Also, from everything I read, I think we got a fair price. More

Dan did a great job for Barton Birks. It was my first time at the dealership. I was very disappointed in the other two chevy dealers in my area. There were not very many Suburbans available at the time time at the dealership. I was very disappointed in the other two chevy dealers in my area. There were not very many Suburbans available at the time. Dan did a great job locating just the car I was looking for and getting it to his dealership for me. The price was fair. My car was in great shape when I picked it up. Everything was handled quickly and professionally. Dan is very personable and seems honest. If he didn't know something he was quick to gather the information needed. More

Chris was very knowledgeable of the SRX. He was also very friendly and honest. After the sale, Chris was nice enough to drive the SRX back to my residence. friendly and honest. After the sale, Chris was nice enough to drive the SRX back to my residence. More