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University Volvo

Charlotte, NC

4.9
486 Reviews

7716 North Tryon Street

Charlotte, NC

28262

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486 Reviews of University Volvo

July 28, 2023

We have been buying cars from University Volvo for more than 30 years. Excellent people. Fair deals. Excellent cars and service. More

by fabbottjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Spinks, Daniel Lechner
July 26, 2023

Best car buying experience in a lifetime. Alton and his team at University Volvo provided exceptional customer service from the time I walked in and drove off with my brand new Volvo XC90 Ult More

by christina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Crawford - Salesman, Jeffrey Goodman, Daniel Lechner
July 26, 2023

Arrived 20 minutes early, but was taken in, and had a thorough discussion with the Service Writer immediately. They gave me a text number to contact the Service crew at any point while I was in their mod More

by Volvo Committed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with four people, overall, in the Service Dept. and they were all excellent, including the young lady who wrote up the order.
July 14, 2023

Had a very good service experience. Check in was smooth, my service advisor set expectations on the planned work, the waiting area was comfortable and the work was conducted as expecte More

by boydbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven Moore, my service advisor was excellent!
July 13, 2023

No pressure sales department. The vehicle I purchased was used and the team sent me home with a beautiful ride. They corrected every small detail I had requested. More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasul, Daniel Lechner
June 24, 2023

Art was so kind and helpful and answered my many questions, and Lars was fun to talk to as he shuttled me about. Thanks! More

by tpendleton2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Art
June 17, 2023

Great dealership good experience when we purchased our SUV. Service has always been very good, almost all problems we have had have been with electronics and updates, University has always been able to c More

by ddknoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
June 14, 2023

Alton was fantastic. Helped throughout the whole process from email inquiry to getting gas in the new car on the way out. More

by furhang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alton 5 stars minimum. , AJ Varrichione
June 09, 2023

Excellent service process including car wash at the end. Cleaning inside of windows would be a welcome addition More

by pturner135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
June 09, 2023

Always such a great experience dealing with University Volvo. And they just make it so easy from scheduling, to drop off, and then pick up. In addition, the staff is wonderful. They are knowledgeable and More

by MonteBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur & Ryan
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