Valenti Audi
Watertown, CT
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93 Reviews of Valenti Audi
Just recently purchase a Q5 from Valenti Audi I had an excellent experience with John my salesman he was very professional didn’t pressure me into anything that I didn’t want they gave me a great trade in excellent experience with John my salesman he was very professional didn’t pressure me into anything that I didn’t want they gave me a great trade in price for my old car I would definitely recommend Valenti Audi to anyone who is looking for a new car More
I had an excellent experience. I purchased a Q8. The staff was friendly and made the process easy. My car was delivered to my home! staff was friendly and made the process easy. My car was delivered to my home! More
Great Experience I recently purchased a CPO A4 at Valenti Audi. I had been working with other dealerships who did not seem committed to finding me the right car. At Va I recently purchased a CPO A4 at Valenti Audi. I had been working with other dealerships who did not seem committed to finding me the right car. At Valenti, I immediately felt like my business was a priority. Alan was incredibly helpful and knowledgable about Audis. He made the entire car buying process quick, easy and I left the dealership feeling confident and happy with my purchase. I highly recommend this dealership to anyone and everyone who is considering purchasing an Audi. I know I will be back. More
Be sure to work with Paolo Silva - for real I've serviced my TT as long as I have owned it (10+years) at Valenti. Paolo Silva was my service advisor for many of my visits. He always took great I've serviced my TT as long as I have owned it (10+years) at Valenti. Paolo Silva was my service advisor for many of my visits. He always took great care of me and my garage kept vehicle. Unfortunately I did not get Paolo on my 12/14/17 service although the service ticket has his name on it. I was assured that my car would be kept inside overnight for the service that should only take a day. Late the next day I called to get status and was told car would need to stay extra day due to wrong part received. This wrong part was for a service I did not authorize - but they had already begun the work. I was again assured that my carwas being kept inside. The next day when I went to get the car it was covered in dirt and bird crap. And remnants of snow! They said it was too cold for them to wash the car (it would not have needed it had they kept it inside like they told me twice). When I got it home I washed it (not too cold for me) and found some very nasty paint chips on the hood and some decent sized scratches. Very disappointed in the treatment of my car and the outright lies. Paolo would not do that - so be sure you work with him. More
Brake Pads at 3mm quoted to be replaced at $986.00. xxx ??? Are you freakin' kidding me? $750 for parts was stated over the phone. This place robs WOMEN. Last time a simple paint touch up was quotes for $600 Are you freakin' kidding me? $750 for parts was stated over the phone. This place robs WOMEN. Last time a simple paint touch up was quotes for $600 until the insurance company weighed in and they 'decided' they would abide with what the insurance company quoted, which was $200 less. This place has thieves and villains of pure evil iLk when it comes to service. o call it pure B.S. is an super understatement of exponential proportions. This place literally needs to be reviewed by STATE inspectors and charged with over-pricing parts and service by the Attorney General. This xxxx is going all over the internet. More
Excellent Q5, Excellent Dealer, Excellent Experience! Brian Arndt and his team delivered us a great Q5, and an even better customer experience...thank you for making us extremely satisfied....your profess Brian Arndt and his team delivered us a great Q5, and an even better customer experience...thank you for making us extremely satisfied....your professionalism is exceptional More
Awesome Experience!! If your buying a car this is the place to go.Matt was great to with.He is extremely knowledgeable and pleasant.Brian was also great to work with and w If your buying a car this is the place to go.Matt was great to with.He is extremely knowledgeable and pleasant.Brian was also great to work with and went the extra mile to make sure i knew every detail of the car i was buying.Ten stars not five!! More
Exceeded Expectations On Sale and Service In the fall of 2016, My husband and I had planned to stop at Valenti Audi as our FIRST destination for car shopping; however, after working with the s In the fall of 2016, My husband and I had planned to stop at Valenti Audi as our FIRST destination for car shopping; however, after working with the sales person, John Croce, Valenti Audi became our ONLY destination. John was extremely knowledgeable with all the models and patiently answered all our questions. We were also greeted by the general manager, Scott Taylor. Last week, I contacted the service department to schedule my $10,000 mile check up. The service manager, L Scott Taylor, contacted me immediately to set up my appointment. The entire service experience was fantastic as I was assigned to Paulo Silva, service consultant. Paulo politely answered all my questions and contacted me with time range of car pick up. I happened to arrive early and was happy to wait for my car in the luxurious client lounge. Paulo expedited my stay by washing my car himself. More
Awesome dealership I have had nothing but great experiences with Valenti Audi. From sales to service and everything in between I can't say enough about this dealership. I have had nothing but great experiences with Valenti Audi. From sales to service and everything in between I can't say enough about this dealership. Everyone is extremely friendly, attentive and helpful. Wonderful! More
Superb Car Buying Experience Allen Sholtis was my sales specialist and impressed me with his knowledge of the Audi I was looking at (and wound up purchasing) and such an affable p Allen Sholtis was my sales specialist and impressed me with his knowledge of the Audi I was looking at (and wound up purchasing) and such an affable personality, which helped make the entire purchasing process enjoyable. He went above and beyond by actually driving from the dealership to my home to pick me up since I wanted to drive off the lot with my car. How's that for impressive?!! My experience with the financing manager was equally satisfying. More