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Vallejo Chrysler Dodge Jeep Ram

Vallejo, CA

Overview
Employees
Reviews
Vehicles
4.3
121 Reviews
The team at Vallejo Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Vallejo, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4325 Sonoma Blvd

Vallejo, CA

94589

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Showing 121 reviews

July 17, 2026

Sabrina was great; excellent customer service. The service on the vehicle itself took longer than expected. But all in all, no complaints. More

by Lynn_keith
Recommend Dealer
Yes
Employees Worked With
Sabrina
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July 16, 2026

Helped me tremendously because I lost my original key fob for my Jeep grand Cherokee L and I had to order a new one and Jason helped me so much and so did Haley who worked with me trying to get my appointmen More

by Natestrella
Recommend Dealer
Yes
Employees Worked With
Jason I believe.
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July 13, 2026

Drop my pick up For recall But they no check steering wheel Why its make a noise , Just make a excuse we have left kit on it , thats not make a since, bec steering wheel make a noise inside not outside , More

by Jattggg420
Recommend Dealer
No
Employees Worked With
Idk who did work but when i drop my pickup at the reception is a girl
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July 11, 2026

My experience at the CDJR dealership was excellent. Jordan was attentive, knowledgeable, and made the entire process feel smooth and stress-free. I left feeling confident and well taken care of. More

by Jythomas38
Recommend Dealer
Yes
Employees Worked With
Jordan Y
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May 20, 2026

Ricardo nos ayudó, excelente servicio. Salimos muy contentos con su servicio y sus atenciones. En todo momento nos mantuvo informados de cada detalle. More

by Dolores Contreras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mousa Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
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Jun 01, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

¡Muchas gracias, Dolores, por compartir su experiencia! Nos alegra mucho saber que Ricardo les brindó un servicio excelente y que salieron muy contentos con la atención recibida. Es un gusto saber que se les mantuvo informados en todo momento y que el proceso fue claro y agradable para ustedes. Apreciamos mucho su confianza y su recomendación. ¡Aquí estaremos siempre para servirles!

May 19, 2026

Check engine light was on after oil change was done, I left msgs with no return call, service rep was less than helpful and really could care less. More

by tsturgis
Recommend Dealer
No
Employees Worked With
Ahmed Ibrahim / 1516
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Jun 01, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re very sorry to hear that your check engine light came on after your oil change and that you had difficulty getting a timely response from our service team. That’s not the level of communication or support we aim to provide, and we understand how frustrating that experience must have been. We take concerns like this seriously and will be reviewing this situation with our service staff to ensure better follow-up and accountability moving forward. We’d also like the opportunity to look into your vehicle’s issue directly and make this right. If you’re open to it, please reach out to our service manager so we can review your visit and assist you as quickly as possible.

Jun 29, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re sorry to hear that you experienced a check engine light concern after your oil change and that your attempts to reach us were not returned. That’s not the level of communication or service we expect from our team, and we understand how frustrating that must have been. We also apologize that your interaction with the service advisor felt unhelpful. We take concerns like this seriously and will be addressing it with our service team to ensure better follow-up and customer care moving forward. We appreciate you bringing this to our attention, and we’d like the opportunity to review your visit and help resolve the issue properly. – Mousa Saleh, General Manager, Vallejo Chrysler Dodge Jeep Ram

May 19, 2026

The mechanic name I don't know but the manager of the shop was very dismissive and I payed 4 thousand dollars for the mechanic to mess up my car and cause a oil leak I brought the car back and they said More

by angieangie340
Recommend Dealer
No
Employees Worked With
The mechanic name I don't know but the manager of the shop was very dismissive and I payed 4 thousand dollars for the mechanic to mess up my car and cause a oil leak I brought the car back and they said they will fix it for free but I had to reschedule s
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May 19, 2026 -

angieangie340 responded

The mechanic’s name I don’t know, but the manager of the shop was very dismissive. I paid over $4,000 for repairs, and after the work was done, my car started leaking oil. I brought the car back, and they agreed to fix it for free, but I had to keep rescheduling and ended up without my car for almost 3 weeks. The customer service was terrible. They did the bare minimum to address the issue and never offered a loaner car or help with a rental while my vehicle was in the shop. Overall, this was a horrible experience, and now I’m trying to get in contact with corporate to resolve the situation.

Jun 29, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustration you’ve described regarding the repair and follow-up visit. This is not the level of service we aim to provide, especially when it comes to communication, accountability, and keeping a customer properly updated and mobile. We understand how difficult it is to be without a vehicle, and we take concerns like this seriously. We would appreciate the opportunity to review what happened in detail and work toward a proper resolution for you. Please feel free to reach out directly so we can look into your repair history and make sure this is addressed appropriately. – Mousa Saleh, General Manager, Vallejo Chrysler Dodge Jeep Ram

May 16, 2026

Worst experience I’ve ever had seriously service department has gone downs hill compared to last time I had a service done. This was my last time I would much a rather pay a toll and to the hilltop More

by annoy-discard6i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mousa Saleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience with our service department did not meet expectations. We take concerns like this seriously, especially when they reflect a change from prior visits. Your feedback will be reviewed by our management team so we can better understand what went wrong and address it with the appropriate staff. We appreciate you bringing this to our attention and regret that we missed the mark on this visit.

Jun 29, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re sorry to hear your recent service experience didn’t meet expectations. We take concerns like this seriously, and it’s disappointing to know you felt the level of service has declined compared to your past visits. Your experience is not the standard we aim to deliver. We appreciate your feedback, as it helps us identify where we need to improve and better support our customers moving forward. If you’re open to it, we’d like the opportunity to learn more about what happened and make it right. – Mousa Saleh, General Manager, Vallejo Chrysler Dodge Jeep Ram

May 15, 2026

Didn't do basic things expected. Didn't keep their word about preparing auto for customer. That sums it up. More

by walfyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Maldonado
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Jun 29, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience did not meet expectations and that you felt we did not follow through on what was promised. That is not the level of service we aim to provide, especially when it comes to preparation and clear communication. We take concerns like this seriously and will be reviewing this with our team to ensure we address where we fell short and improve moving forward. We appreciate you bringing it to our attention. If you’re open to it, we’d also like the opportunity to learn more about your visit so we can properly address it. – Mousa Saleh, General Manager, Vallejo Chrysler Dodge Jeep Ram

May 13, 2026

Real great Look the service was great they were awesome they offered me food water very professional young men More

by Coopercorp58
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Maldonado
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Jun 03, 2026 -

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for your kind feedback! I’m glad to hear our team took great care of you and made you feel comfortable during your visit. Offering a professional and welcoming experience is exactly what we strive for every day. We truly appreciate your support and look forward to serving you again in the future. — Mousa Saleh General Manager Vallejo CDJR

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