Back

Valley Buick GMC - Service Center

Apple Valley, MN

4.8
234 Reviews

234 Reviews of Valley Buick GMC - Service Center

Sort by
January 07, 2019

Service Tom stayed in communication with me, while my car was in for repairs. And made sure I understood the work that was being done and why. His service w More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are happy to hear Tom was above and beyond for you and your vehicle. We look forward to continuing to earn your business in the future!

January 07, 2019

Truck stuck in 4 wheel drive Found and corrected problem. Very courteous in the in processing. The job was done well and in an appropriate time frame and I was kept informed. More

by leefamav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are very happy to hear that your vehicle was taken care of in a timely manner and look forward to continuing to earn your business.

January 03, 2019

Vehicle maintenance Valley Buick has always greeted me with friendliness and professionalism from the appointment desk to the service managers and service provided. I wou More

by elise.williams1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are always happy to hear that all areas of our dealership are meeting your needs!

January 02, 2019

Fast Service My check engine light came on. Tom Monson got me in and out without an appointment in 2 hours on New years Eve. . He was great as always. Ralph More

by romano79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Samson, Tom Monson
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Tom was able to get you in and taken care of when it worked for you! Thank you for the kind words.

January 02, 2019

oil change and check up Everything went well and the service check-in was easy and he was very helpful. I have always enjoyed working with everyone at this dealer ship. More

by AL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Monson
Jan 24, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear we could help and make this an easy process for you!

January 02, 2019

Value I recently purchased tires at Valley gmc and was impressed at the length the service team went to related to finding the right tires for my vehicle. P More

by aschoenecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words, We will always try to find what works best for you and your vehicle.

December 30, 2018

Great Service The whole team always take great care of my vehicle, explains everything to me, are friendly, professional and thoughtful of my time. Great Team Work More

by RSGOLLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 24, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are happy to hear our team met your expectations!

December 29, 2018

Best Dealership Ever! The people at Valley in Apple Valley are amazing! From the service department, sales, finance, parts, and the customer service department, they all tr More

by KPINNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words about the entire dealership! We are so happy to earn your business, and look forward to continuing that service to you in the future!

December 26, 2018

Great Body work Did great Body work on my car. It would have been nice to have a loaner for the week and 1/2 it ended up taking to do the work. Everyone was friendl More

by bingalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Knight
Jan 24, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear you had a great experience your vehicle is back to new condition!

December 21, 2018

Wouldn’t go anywhere else Receive excellent service at Valley Buick every time I’ve gone. I trust them to perform the work necessary at a reasonable cost. The only thing missin More

by CONNIE_DONELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Fritz, Tom Monson
Jan 15, 2019 -

Valley Buick GMC responded

Hello, We are so glad to hear of your continued happiness with Valley. We apologize about the car wash, but rest assured, if you ask next time we will make sure it gets done!

...
20
...