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Valley Buick GMC - Service Center

Apple Valley, MN

4.8
302 Reviews

302 Reviews of Valley Buick GMC - Service Center

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June 06, 2024

Scott didn’t follow through with the plan. he didn’t get the tires rotated as requested. Everything else was done just fine More

by robertgkepner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. Please feel free to contact us directly so we can address this matter. Thank you. Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 06, 2024

The service department checked & performed all that I requested them to do regarding my vehicle. More

by pamelaahansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for trusting Valley Buick GMC of Apple Valley with your vehicle service needs. We're glad to hear that our service department met your expectations. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 06, 2024

Excellence! A warm welcome, followed up with courtesy and expertise. I felt that the care for my vehicle extended to the care of the driver; me! Not to mention t More

by Nikcann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear about your excellent experience at Valley Buick GMC of Apple Valley. Providing top-notch service and a welcoming environment for both you and your vehicle is always our priority. We appreciate your feedback and look forward to welcoming you back with another smile in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 06, 2024

Valley makes it so easy and it was extremely fast as well. Five Stars for sure. More

by 8conroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Valley Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you found your experience with Valley Buick GMC of Apple Valley easy and fast. We appreciate your support and hope to see you again soon. Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 05, 2024

Great service and time to repair was also excellent. Recall was also performed in that timeframe More

by kbjick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us at Valley Buick GMC of Apple Valley! We're thrilled to hear that you received great service, quick repair time, and that the recall was taken care of efficiently. We appreciate your business and look forward to assisting you in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 05, 2024

Nice people ! ! I don’t need any more words!! They know what they’re doing.👍😎 More

by Bvgerdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We appreciate your kind words and look forward to welcoming you back in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 04, 2024

Everything was clean the people were helpful and friendly. I don't mind driving further for the good service More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Valley Buick GMC responded

Thank you for the kind words, Kathleen! We're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. We appreciate your recognition of our clean facilities and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Safe travels! Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 03, 2024

Excellent experience. Service was prompt, courteous, and professional. I would highly recommend this service department. More

by jsmmkelly496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Valley Buick GMC responded

Thank you for the excellent review. We are thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 03, 2024

Was able to get my car in the same day and it was ready in a timely manner More

by marc46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen swinford
Report | Print
Jun 05, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley! We are thrilled to hear that we could accommodate your car quickly and efficiently. We look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

Helpful
June 03, 2024

Came in at the wrong date but they still accepted me and got me back ion the road in no time! Grat service and covered under warranty was a plus! More

by Jkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley! We appreciate your positive feedback and are glad to hear that you had a great experience. It's wonderful to know that our team got you back on the road quickly and that you were covered under warranty. We look forward to serving you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

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