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Valley Hi Honda

Victorville, CA

4.8
512 Reviews
Call Dealership (760) 552-8836
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15710 Valley Park Ln

Victorville, CA

92394

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512 Reviews of Valley Hi Honda

April 24, 2024

Nice people. Everything was there ready to test drive. Was able to text the sales man an set up a deal ahead of time. More

by sttevv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hodges
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear you had a great experience at Valley Hi Honda! Our team aims to provide exceptional service and convenience, and we're glad you found everything ready for your test drive. If you have any further questions or need assistance, feel free to reach out anytime. We're here to help!

Helpful
April 16, 2024

When I walked in the shop I knew exactly what I wanted but unfortunately they didn’t have the car. Marshall was helping me and talk me into looking at other cars. After seeing many, i wasn’t convinced due More

by marta livingston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Ibarra, Oscar Cadenas Jr., Ryan Rocha
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Apr 26, 2024 -

Valley Hi Honda responded

Thank you for sharing your experience! We're thrilled to hear that Marshall, Oscar, and Brian provided you with exceptional customer service at Valley Hi Honda. Our team is dedicated to ensuring you find the perfect car within your budget, and we're glad they went above and beyond to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Helpful
April 11, 2024

The service was efficient and timely. The service provider, Brian, did an awesome job! I didn't wait too long. More

by GAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia
Report | Print
Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that you had such a positive experience with Brian and our service team at Valley Hi Honda! Providing efficient and timely service is our goal, and we're glad Brian delivered on that promise. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

Helpful
April 08, 2024

Always good service specially Brian Interlicchia (55775) was awesome, knowledgeable and very helpful. Very good service 👍🏻. More

by Lkanchawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia; awesome service 👍🏻
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear about your positive experience with Brian Interlicchia at Valley Hi Honda! Providing knowledgeable and helpful service is what we strive for, and it's great to know that Brian exceeded your expectations. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help! 👍🏻

Helpful
March 30, 2024

Bruce was excellent and Manny helped get me where I was comfortable. I did feel like I was overselled on the alarm system and it was presented as a necessity when in reality it’s just profit for the dealer More

by littlebaca3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul “Bruce” Hernandez, Manny Sagastume
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Apr 26, 2024 -

Valley Hi Honda responded

We're glad to hear that Bruce and Manny provided you with a comfortable experience at our dealership. Your feedback regarding the overselling of the alarm system is valuable to us, and we'll certainly take it into consideration to improve our service. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We're here to ensure your satisfaction with our dealership experience. Thank you for your feedback, and we appreciate your business!

Helpful
March 30, 2024

My first service was good and nothing bad about this dealer at all thank you for it all! More

by r.byron17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
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Apr 26, 2024 -

Valley Hi Honda responded

We're thrilled to hear that your first service experience at our dealership was a positive one! Providing excellent service is our priority, and we're glad we could meet your expectations. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 29, 2024

Got a oil change and tires rotation and a alignment was happy friendly serves people always take my car to honda hi. More

by lauramonkey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 26, 2024 -

Valley Hi Honda responded

We're delighted to hear that you had a positive experience with the oil change, tire rotation, and alignment at Valley Hi Honda! Providing friendly and efficient service is what we aim for, and we're glad to have earned your trust as your go-to dealership for car maintenance. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

Helpful
February 26, 2024

Valley Hi Honda in Victorville staff and sales were exceptionally helpful, knowledgable and patient. Charles our salesman answered all our questions (there were a lot) and did not hurry or pressure us More

by Jdhudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Sales***** Finance *****All*****
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Mar 19, 2024 -

Valley Hi Honda responded

Thank you for sharing your positive experience with Valley Hi Honda in Victorville! It's wonderful to hear that their staff and sales team were exceptionally helpful, knowledgeable, and patient. Charles sounds like he provided excellent customer service by answering all your questions without rushing or pressuring you for the sale. It's also great to know that the financial staff understood your needs and worked with you. Enjoy your new Honda HR-V, and thank you for recommending Valley Hi Honda. Happy driving!

Helpful
February 06, 2024

The service workers (especially Val) were so nice and polite. Called me as soon as my car was ready and explained to me what was done. Fast and easy. Love the Honda dealership. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val
Report | Print
Mar 19, 2024 -

Valley Hi Honda responded

It's fantastic to hear that you had a positive experience with the service workers at Valley Hi Honda, especially with Val. Their kindness and politeness, along with prompt communication about your car's status and what was done, reflect their commitment to excellent customer service. It's great that your experience was fast and easy, making your visit to the Honda dealership enjoyable. Thank you for sharing your feedback, and we're glad to hear that you love Valley Hi Honda!

Helpful
February 05, 2024

I had the best advisor at Valley Hi Honda. Thank you Melina, for the excellent service you provided for me. More

by xavierbautista1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melina Wilson
Report | Print
Mar 19, 2024 -

Valley Hi Honda responded

It's wonderful to hear that you had such a positive experience with Melina at Valley Hi Honda! Having the best advisor can truly make a difference in your overall satisfaction with the service. Thank you for recognizing Melina for the excellent service she provided you. If you ever need assistance in the future, don't hesitate to reach out to her or the team at Valley Hi Honda.

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