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Valley Imports

Fargo , ND

4.8
2,957 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,957 reviews

May 15, 2021

Work completed correctly on time. Had business to complete with management that was also accomplished without hassle. Sales rep that sold my car was also there to discuss a potential future purchase. More

by MEEKERMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
May 17, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

May 14, 2021

I have been a customer for 8 years now with Valley Imports, and there has never been an issue. Cory Burkhardt was my service contact for the first 6 years, and I have Wayne Lepp now since Cory has bee More

by DukeMalibu
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Wayne Lepp
May 15, 2021 -

Valley Imports responded

We are humbled by your loyalty and so grateful for your kind words!!!

May 14, 2021

Valley Reconditioning did great on our detailing of our Subaru. I will definitely go back for future detailing. We brought our truck here a couple years ago and there work remains exceptional. More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mackner, Jon Manske
May 15, 2021 -

Valley Imports responded

Thank you so much for the 5 stars and kind words! We appreciate your loyalty!!

May 14, 2021

We had a great experience. Erik was very helpful and always quick to respond when we had questions or concerns. I would recommend working with the team at Valley. More

by annieot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Jake Mueller, John Aarfor
May 15, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We appreciate the kind words and are grateful for your business. Is there anything we could have done better/differently to earn 5 stars for "Pricing"?

May 14, 2021

I recently brought my vehicle to the service shop at Valley Imports to have a remote start installed. The service tech was friendly and quite helpful. He took his time explaining to me how the process w More

by riley.qualley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
May 14, 2021 -

Valley Imports responded

Thank you very much for sharing your experience with us! We truly appreciate the kind words and 5 stars!

May 13, 2021

All in all it was a great experience. Had a misunderstanding with the trade in. But we were able to resolve it. John and Todd we great to work with. And the cherry on top was Dzmitry, he walked More

by dvkuntz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Dzmitry Yatsuk, John Olson
May 14, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We apologize that your experience wasn't "5 star" and we will work to be better. We truly appreciate your business and will strive to provide you with "5 star" service during your ownership period.

May 13, 2021

Great guest service. Speedy appointment times. Kept us up to speed on how the service was going. Excellent treatment of our vehicle during and after service. Would highly recommend. More

by RHEPOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
May 14, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate you!

May 13, 2021

Valley Imports is a great place to do business. I brought my car in for an oil change and the mechanic sent me a video of the undercarriage and explained how each part was wearing. Very friendly!! More

by Cederxyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Wayne Lepp
May 13, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars! We appreciate your business!

May 13, 2021

Services is good people are good but a little bit pricey . This is my first time but next time probably I use to it. Another plus the car is clean after service More

by nielbad70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hendrickson, Tyler Braaten, Don Tollefson
May 13, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We spend many hours studying our competition, trying to stay competitive. So if you don't mind sharing, please let us know what you mean by "a little bit pricey". We take out customer input very seriously and want to do everything possible to be fair.

May 13, 2021

Very helpful and prompt to any questions or concerns. Also was happy to receive the video of the vehicle inspection. Except work overall. Would highly recommend valley imports service and sales. More

by jordan larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Don Tollefson
May 13, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

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