Valley Kia of Fontana

Great Customer Service If you need help ask for Ron Adams he was very diligent and answered all my questions. Did not mind going back forth from car to car making sure I ma If you need help ask for Ron Adams he was very diligent and answered all my questions. Did not mind going back forth from car to car making sure I made the correct choice for my budget. Great customer service. More

Sales and Finance Staff were Excellent My wife and I worked with Maurice (Internet Sales Manager) and Mr. Ramirez (Freddie) in Finance. The sales experience was very pleasant. Maurice was p My wife and I worked with Maurice (Internet Sales Manager) and Mr. Ramirez (Freddie) in Finance. The sales experience was very pleasant. Maurice was professional, courteous, kind, and did not pressure us in any way. Freddie was very informative and helped my wife and I execute the sale in quick time. We drove off in the car of our dreams! More

Purchased 2 vehicles here Thanks to PACO GRACIA, my dad and I were able to find the cars we were looking for. In 2014, my dad picked up a Ford Expedition and he is still in lov Thanks to PACO GRACIA, my dad and I were able to find the cars we were looking for. In 2014, my dad picked up a Ford Expedition and he is still in love with it. I recently purchased a 2016 Kia Soul, and I absolutely love it a well. They gave me a fantastic deal, PACO and his boss Steve will work with you and help you see that it is possible to get your dream car today. Thanks to them we found our new dealership go to spot. Thanks Guys! More

Awesome experience purchasing a new vehicle. When looking for a vehicle I was very pleased with the outstanding service I was given the entire time from the moment that I arrived to when I left w When looking for a vehicle I was very pleased with the outstanding service I was given the entire time from the moment that I arrived to when I left with the vehicle. Kyle along with all the other sales people were extremely helpful and did everything to help myself and my family get into a new vehicle was outstanding. It was a wonderful experiences. More

OVERPRICED AND DEFECTIVE The cars are overpriced and defective. Also, there is no professionalism! do they know what there doing. If you do decide to go here, I would make sur The cars are overpriced and defective. Also, there is no professionalism! do they know what there doing. If you do decide to go here, I would make sure I get a copy of everything take pics with my phone and even record with my phone what they say. I won't ever come here again and I regret buying my car here! ughn, so frusterated! More

OVER ALL THE EXPERIENCE WAS THE WORST YES I BOUGHT A CAR THERE FIRST AND LAST TIME I WILL SAY , NOTICE ALL CAPS NOT CARING OF GRAMMER OR ANYTHING BUT I BOUGHT CAR THE IDIOTS WHO FINANCED ME NOT ONLY LACKED THERE FIRST AND LAST TIME I WILL SAY , NOTICE ALL CAPS NOT CARING OF GRAMMER OR ANYTHING BUT I BOUGHT CAR THE IDIOTS WHO FINANCED ME NOT ONLY LACKED EXPERIENCE BUT PROFESSIONALISM THEY CALLED ME FOR THE NEXT MONTH IN A HALF WITH MESS UPS IN THE CONTRACT I SIGNED 4 DIFFERENT CONTRACT DUE THERE LACK OF SERVICE AND EXPERIENCE THEY WENT TO MY HOME TWICE I HAD TO CHANGE MY SCHEDULE BECAUSE THERE DUM ERRORS KNOW NEVER AGAIN ONCE LEASE IS OVER THEY CAN KEEP THERE CARS NICE CARS BUT DEALERSHIP GETS A -1 IN PROFESSIONALISM AND SERVICE More

BIG MISTAKE Bought the car in Sept 2012 and by April BIG MISTAKE Bought the car in Sept 2012 and by April 2013 the car had already broke down twice first the radiator was cracked and of course the warr BIG MISTAKE Bought the car in Sept 2012 and by April 2013 the car had already broke down twice first the radiator was cracked and of course the warrantee I purchased that only covers engine and transmission didn't cover it, ok fine I get that, the second brake down was the fly wheel and that was not covered also by the warrantee per the service dept the fly wheel is not part of the engine or transmission. Everything I looked up and I also have asked mechanics all say that fly wheel is part of the engine or the transmission. When I went in to talk to the finance manager and explained to him what has been going on and that when I bought the car with the extended warrantee the whole purpose of buying extended warrantee was so that I didn't end up purchasing a used car and have it parked in my driveway and that I needed a copy of my warrantee all he said is that I had to get that from the warrantee comp, I would call the warrantee comp and they would say that the dealer was suppose to give it to me. So I went back and forth trying to get a copy from the warrantee comp and the dealer but the dealer made no attempt to help me. Also after a few month I hadn't received anything from the DMV and I hadn't had license plate so I finally went to the DMV and they told me that the dealer had never registered the car, I then had to pay for the registration More

Purchased a 2011 Expedition with a due bill to have vehicle detailed (Acid Wash, the works) among other services. I was scheduled 3 times to get procedure done and it was excuse after excuse as to why vehicle detailed (Acid Wash, the works) among other services. I was scheduled 3 times to get procedure done and it was excuse after excuse as to why it was not done even though the vehicle was there. After Vally Kia haveing my vehicle for 9+ hours could not get it done. Services is so bad, even though I have a DUE BILL to me, I wont get the service done there for FREE. More

i bought a kia optima from this dealership....i absolutely love love love my car and would buy another in a heartbeat. this dealership on the other hand i would not recommend to my worst enemy. absolutely love love love my car and would buy another in a heartbeat. this dealership on the other hand i would not recommend to my worst enemy. not only did they lie to me repeatedly but i got 5 tickets in the mail on my trade in. they were driving it on the 91 express way without a transponder. when i called they said it was my problem not theirs. it took me months to get everything cleared up. More