Valley Motor City

I've been looking for a new Pacifica with very specific specs (silver, gray seats, awd, sunroof, nav) for several months- searching on the Chrysler corporate site, looking all over the east side of the cou specs (silver, gray seats, awd, sunroof, nav) for several months- searching on the Chrysler corporate site, looking all over the east side of the country. A week ago I found one in at another dealer in Indiana, made a deal, paid a deposit, drove 3 hours and showed up at our agreed time to pick up the car, and was instead told that dealer had somehow "accidentally" sold it to someone else! I was not a happy camper. Two days later I found that Falls Motor City had an incoming Pacifica Limited in the right spec. I messaged the dealer via their website, a few minutes later Scott Mancabelli called, and in a few minutes, we had a deal. I paid a deposit with a credit card, then the next day drove from Cincinnati to Cleveland and picked up my new Pacifica. Kudos to Scott Mancabelli and Falls Motor City, their professionalism made this one of the most pleasant transactions in my 50 years of buying cars. More

Tried to get me into a 8.2 % interest rate even though I qualified for the 0 % interest rate. Just to get an extra chunk in commission qualified for the 0 % interest rate. Just to get an extra chunk in commission More

Kevin Davis is knowledgeable, helpful, and trustworthy. He made our experience quick and stress-free. He was on top of every detail. I will definitely recommend Kevin!!! He made our experience quick and stress-free. He was on top of every detail. I will definitely recommend Kevin!!! More

Kevin made helping me find a new car quick and painless! Best experience I’ve ever had! Kevin made sure to answer all my questions and get me out of there in no time with a new car off the lot! Best experience I’ve ever had! Kevin made sure to answer all my questions and get me out of there in no time with a new car off the lot! More

They always have a good inventory and good deals. If they can’t do as good as another dealer they will let you know right up front. can’t do as good as another dealer they will let you know right up front. More

I was shopping online and opened a chat to initiate the shopping experience. This gentleman very rudely cut me off and closed the chat window before I could even get a word in edgewise. I asked a few quest shopping experience. This gentleman very rudely cut me off and closed the chat window before I could even get a word in edgewise. I asked a few questions and he fired back a smart response rather than asking questions or learning of the situation. I have plenty of cash to put down (nearly 10% of the vehicle price) and a pretty decent trade that another dealer will surely accept. He obviously wasn't in the mood to sell a $58,000 Jeep. More

The car buying experience was never so stress free and easy going. You look for experience and knowledge, but most importantly someone with a good personality and someone who treats you like family! Easy easy going. You look for experience and knowledge, but most importantly someone with a good personality and someone who treats you like family! Easy decision to work with Kevin Davis and will come back again for our next vehicle! More

Kevin was a huge asset to buying our new truck. He was knowledgeable and even came in on his day off to help us. I'd recommend him to anyone who is looking to buy a car! knowledgeable and even came in on his day off to help us. I'd recommend him to anyone who is looking to buy a car! More

Kevin Moore is the best salesman we have ever had. He is so easy going, great sense of humor, and applied no pressure. Kevin is super knowledgeable about the vehicles and the financing process. Instead of so easy going, great sense of humor, and applied no pressure. Kevin is super knowledgeable about the vehicles and the financing process. Instead of dreading the salesman process in the future, we will always go to Kevin now. Referring him to everyone we know! More

Service was extremely poor he’s non -negotiable and insensitive to people’s situations and not good at helping customer complaints just wants to sell cars. insensitive to people’s situations and not good at helping customer complaints just wants to sell cars. More