My Review Of Valley Subaru Of Longmont:
So far so good. We were looking for a Subaru Crosstrek, and found one their website listed at invoice price, below MSRP, when no other Subaru dealer in the area would even think about budging on the sticker price. The Salesperson I dealt with over the phone initially thought this advertised price was a mistake, but confirmed that the price would indeed be honored. We bought it over the phone. On delivery day, we were greeted warmly, and our Salesman, Israel was nothing but professional, courteous and patient, answering all our questions,is very well informed and seems like a nice guy. If he was my neighbor I'd still want to do business with him, and hang out afterward! During the financing part he took extra time to make sure we fully understood the terms and presented us with several financing options. We never felt pressured at all.Even the Financing part with Adam was painless. I was initially concerned about dealing with Valley after reading some of the online reviews, but I think they are making an honest effort to repair some of the damage that might have been done in the past, by different management,and from our experience, they are doing the right thing. We'll see about the Service department when we need it.
Most people probably rate the car buying experience about as much fun as going to the dentist, but I think that you get treated with the same respect as you give. Act like a jerk if you want, but don't expect anything but the same attitude back.
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