Valley Subaru Of Longmont

Personable Service, Easy Process We used the TrueCar app to locate our car, and John was among a handful of dealers that contacted us. The dealership had the trim and color we wanted, We used the TrueCar app to locate our car, and John was among a handful of dealers that contacted us. The dealership had the trim and color we wanted, so we headed to Longmont. Upon arriving, John had the car ready for us to look at, and an initial price before negotiation that wasn't way out of left field like other dealerships. We had done a ton of homework and new what to expect. The process was as easy as possible. John was the first car dealer I've ever worked with who didn't make me feel like I was part of some sleazy, annoying negotiation. It was refreshing. We were in and out with our new car in less than three hours, and when he gave my son a Star Wars toy on the way out, it made our day as a family. Kudos for bringing humanity into car shopping, John! More

Hopeless + Carrie = Hopeful We went to Valley Subaru of Longmont and were told that the car model we wanted would not be available until at least a week later, but we needed a c We went to Valley Subaru of Longmont and were told that the car model we wanted would not be available until at least a week later, but we needed a car sooner. We were very disappointed, but we could see that Carrie was trying her best to help. At first, she tried to offer us an upgraded model at the best price she said she could offer, but we decided not. We were thinking of leaving already, but seeing that she was still trying, we decided to wait. Finally, Carrie was able to get us the car we wanted from another Subaru dealer in Colorado Springs. Guess what? It was also the color that we preferred. Great Job Carrie !!! More

Purchase of 2018 Crosstrek from Jorge I purchased a 2018 Subaru Crosstrek form Jorge. It was my first NEW CAR purchase. Jorge was very patient and accommodating with my many requests. His I purchased a 2018 Subaru Crosstrek form Jorge. It was my first NEW CAR purchase. Jorge was very patient and accommodating with my many requests. His kind and calming nature helped me to focus without any stress. In the end I received EXACTLY what I wanted and more in a very timely fashion with a price that was exceptional. I LOVE my new Cosstrek, I made the right choice and purchased from the best dealer and sales person. Thanks so much Jorge and the team at Valley Subaru! More

Great Experience My husband and I knew we wanted a 2018 Subaru Outback Touring 2.5i and had did quite a lot of research on the internet and knew exactly what color and My husband and I knew we wanted a 2018 Subaru Outback Touring 2.5i and had did quite a lot of research on the internet and knew exactly what color and options we wanted. We remembered we had a car buying service with our Sam's Club membership and decided to give it a try. Tori Houghton emailed us immediately with information and a price, then she called first thing the next morning to follow-up on the email. We decided to go look at the car and do a test drive with no real intent on buying at that time. We feel that Tori and Valley Subaru offered us great price and super service so needless to say we bought the car that day. Tori had told us she was a Subaru nerd and she made sure she thoroughly went over all the features that our car had. She has already followed up with us twice to check if we have any questions or concerns. We would definitely recommend Tori and Valley Subaru. Tori actually made our car buying experience enjoyable! More

Great Job Had a good experience with Valley Subaru and especially with Tori Houghton. She was very thorough in reviewing all the features of the Outback and han Had a good experience with Valley Subaru and especially with Tori Houghton. She was very thorough in reviewing all the features of the Outback and handled the sales process very professionally despite doing most of it via text since I was out of town during the final negotiation and paperwork. More

Becca was amazing Becca was helpful and informative. She had a sense of urgency and shared her extensive knowledge about the car I was buying. I would highly recommend Becca was helpful and informative. She had a sense of urgency and shared her extensive knowledge about the car I was buying. I would highly recommend Becca and Valley Subaru. More

Excellent Buying Experience I have nothing to say but good things for the experience I had with Valley Subaru and Nicholas Tolley. I went in expecting a typical car buying experi I have nothing to say but good things for the experience I had with Valley Subaru and Nicholas Tolley. I went in expecting a typical car buying experience where you're constantly pressured and everybody seems uncomfortable with the whole situation, but I didn't feel that at all. Nick dealt with me for over a week on the Forester I was looking at and found any way to get the best possible deal that he could. I'm definitely not the easiest person to deal with when it comes to cars because I believe in dealing, not following or paying, "bottom-line pricing". In other words, I put Nick through a lot of stress and he never complained. The next time I buy a car I will be sure to purchase from Valley Subaru again. More

First & Best Experience Buying a Subaru When I moved to Boulder last year, I only brought my 2001 Toyota Camry. She got me through four years of commuting to college, but with my boyfriend a When I moved to Boulder last year, I only brought my 2001 Toyota Camry. She got me through four years of commuting to college, but with my boyfriend and I both starting work we needed a second car. I'd wanted an Outback for awhile, and went to another Subaru dealership in the area that probably didn't take me seriously for a new car because of my age, frustrated from that experience we pulled up to Valley Subaru. Nick Tolley came out to greet us, and asked what we were looking for. I was thinking of a 2016 Outback, and knew exactly what options I wanted, down to the package number (#14). Nick had found a model with everything I wanted + a little extra. Since I had just started looking I wasn't prepared to pay that much for the extra features I didn't need, and we walked away. Later that day he reached back out and told me there was only one car in all of Colorado with my exact specifications and he was going to go pick it up for me. There was no pressure, I could tell they wanted to make the sale but they wanted me to be comfortable and make the choice in my own time. My boyfriend is a pretty decent negotiator and Valley Subaru is willing to listen and negotiate, which was essential for us. They respected our views and we came to an agreeable price. Since my purchase I've been repeatedly impressed with the service department and Nick's follow up. Nick really does everything he can to make sure you're happy throughout the process, and each time we go back we make sure to check in with him. We love Valley so much we just bought our second Subaru from them when it was time to replace our faithful Camry. Roger in the service department was extremely helpful as I dealt with a cracked windshield after three months of owning the car. There was also another Manager in the service department who went to bat for me when Safelight (who repaired my windshield at the dealership) essentially destroyed my interior. My Outback has the ivory interior, and there was black glue all over my windshield pillars, the dash, my center armrest, the seats, the exterior paint (which is white), etc. There was broken glass shards in my vents, and issues with the actual seal of the windshield. Four windshields later, and a whole fiasco with Safelight, I'm still very grateful to Valley Subaru. They did everything they could to help me through the situation. I've had previous instances where my concerns in car service departments were not taken seriously as I'm a woman and young, even though I thoroughly research and pay close attention to my vehicle. I appreciate that Valley listens to my concerns and thoroughly checks over my car to find the fix. I enjoyed working with Nick and gladly recommend him to anyone in the market for a new (or used) vehicle. He even sent a Christmas card six months later and wished us well on our trip back to WI for the holiday (which we made safely, through an ice storm, in the Outback). More

Best dealership to deal with!! We purchased a new vehicle this summer and Mayuran Arunachalam was great to work with!! Very helpful in explaining all the different cars. Let us te We purchased a new vehicle this summer and Mayuran Arunachalam was great to work with!! Very helpful in explaining all the different cars. Let us test drive different cars to see which one we liked more. He worked on getting us a great deal for the car we chose. He explained all the different buttons and functions on the car. This is the second Subaru our family has purchased and we highly recommend Subaru and Valley Subaru in Longmont!! Mayuran was very friendly and professional!! Valley Subaru of Longmont is the best to deal with!!! More

Top notch Jorge was recommended to me and he did a wonderful job. He was straight with us and it was nice to go to a dealership and get straight forward answers Jorge was recommended to me and he did a wonderful job. He was straight with us and it was nice to go to a dealership and get straight forward answers the first time. Jorge did a superior job and it was appreciated. I just moved to Colorado from Vegas and this 2018 Subi has sealed my move. Thank you so much Jorge for making this move to Colorado even better. More