Valley Subaru Of Longmont

Very impressed I have purchased numerous vehicles during my life and my experience at Valley Subaru of Longmont is ranked close to the top. Everyone we dealt with d I have purchased numerous vehicles during my life and my experience at Valley Subaru of Longmont is ranked close to the top. Everyone we dealt with during the purchase process was very professional and knowledgeable. Our sales person, Becca, took very good care of us. We easily negotiated a price acceptable to us without any of the games typical of other car dealers. We purchased a few accessories and they were installed in a timely manner and the vehicle was ready for pick up when promised. We would highly recommend Becca and Valley Subaru of Longmont. More

NO NEED TO THINK TWICE! This dealership has been an honest pleasure to work with. They have went above and beyond to give me "a little more" in my new Subaru Outback purchase This dealership has been an honest pleasure to work with. They have went above and beyond to give me "a little more" in my new Subaru Outback purchase than any other surrounding dealers. We handled a majority of the process over the phone and via email, to where the financing took little to no time once I arrived. Everyone here is very friendly. I just went back yesterday to have my two front windows tinted, as well as for the service team to install a few accessories I purchased. Dropped my vehicle off at 9am with a loaner vehicle waiting for me. Quality of the work exceeded my expectations and my car was ready by 12pm. Of course, there are two gentleman that stand behind this great rating and that would be Nicholas Tolley and Dion Narez. Nick saw the process through from A to Z to make sure that I was taken care of. He has followed up with me a few times over the past few weeks to make sure that I am more than comfortable in the vehicle and all is going well. Dion made the signing/financing process a breeze and was very informative on anything they offer with additional packages so I did not miss out on any deals. Stop thinking about it and go see these guys!!! Thank you again!! More

Sales experience Our experience with Sara was awesome. We felt she was very knowledgeable. We had questions and she answered them with no hesitation. We also liked Our experience with Sara was awesome. We felt she was very knowledgeable. We had questions and she answered them with no hesitation. We also liked the fact that she was not a "pushy" salesperson. The experience was what made us purchase on the day of the test drive. This was also the first time we drove a Subaru! Thank you Sara! More

Knowledgeable, helpful, and friendly Chuck, Dylan, and everyone that we worked with at Valley Subaru were very knowledgeable, helpful, and friendly. They made the process of buying a new Chuck, Dylan, and everyone that we worked with at Valley Subaru were very knowledgeable, helpful, and friendly. They made the process of buying a new vehicle as smooth as it could have been. More

Great Experience ! When I called Valley Subaru to check on pricing, I was connected to Chuck Dunlap purely by chance. As it turned out, it was the exact right person to When I called Valley Subaru to check on pricing, I was connected to Chuck Dunlap purely by chance. As it turned out, it was the exact right person to talk to. Chuck was very helpful and very knowledgeable about his product. He went out of his way to show us all the choices he had for Outbacks. We settled on one and it was the right choice. We love it ! He was very helpful explaining all the dos & don'ts of our new car. He made follow-up calls to us to make sure that everything was going good with the new car. We are very happy with how Chuck treated us. We dealt with Dylan Small in finance. He was very courteous and helpful in explaining all the different financing options. He suggested to get the ESP plan, which we did decide to do. He was not pushy about it, but just explained it in very easy to understand language. Overall, our experience was VERY good !! More

Pleasant Experience Hands down, the best dealership I have ever visited. Yes, we leased the beautiful 2017 Outback and are awed at the terms and excited to possess such a Hands down, the best dealership I have ever visited. Yes, we leased the beautiful 2017 Outback and are awed at the terms and excited to possess such a terrific car. Best sales people and best business manager. Thank you, Becca and Dion, for helping us get the car we had hope for. We'll be back! More

Get all of their promises in writing - I did. Disappointing experience from start to finish. Was sold a bill of goods by the salesmen just to get us to come in to purchase the vehicle. Once we wer Disappointing experience from start to finish. Was sold a bill of goods by the salesmen just to get us to come in to purchase the vehicle. Once we were there (hour and a half away), it was a "you don't like the vehicle, other people do and we can sell it to them"kind of sales approach. Regardless of the lies we were told in text, about the vehicle and everything that would be included (Full detail and buff, full tune-up etc), it didn't end that way. It didn't matter that we were promised these things in writing. The sales manager bullies people and talks down to them. Once they finally "detailed" (or so called detailing, the Jeep, it was worse off than it was prior to. We got ripped off, they didn't follow through with what they promised and I would suggest not being put in the situation like we were. They lied and said it was detailed, but pictures can prove to you that it wasn't, the paint may be 11 years old, but that doesn't mean it can't be buffed to a shine, or at least attempted, they didn't even DO THAT! I don't know what is so difficult about being true to your written word, but for them it's very difficult. I even called Tom out on everything that was promised in writing and his response to me was "Look, if you don't want it, just give us the car back, we aren't going to tune up the Jeep or wash it again". Once they did decide they would buff out and detail the Jeep, they did nothing more than waste my time driving there to pick it up, to find out they didn't buff out any of the paint, just merely ran it through the car wash and dried it, didn't even have the decency to clean any of the glass or mirrors. What a joke! It could have been so much better, had they just done what they promised, in writing...to do. I will continue to warn others. More

Helpful and Friendly Tori initiated the conversation around leasing a new vehicle and was incredibly patient with my bombardment of questions. While she was unavailable to Tori initiated the conversation around leasing a new vehicle and was incredibly patient with my bombardment of questions. While she was unavailable to help at the time I came, she referred me to John. I am very grateful to John for his help with leasing my new Forester. He was incredibly personable and knowledgeable. I felt like I was sitting and talking with a friend instead of a salesman. He took the time to explain certain features to me and to help me transfer some of my stuff from my old vehicle to my new one, well after the dealership had already closed. Both have been available for my questions post purchase and I've been grateful for that. More

This dealership is all about the customer I have bought all of my Subaru cars at this dealership. Tory Houghton was the latest sales person to help me and she might be the best. I love my 20 I have bought all of my Subaru cars at this dealership. Tory Houghton was the latest sales person to help me and she might be the best. I love my 2017 Outback and I am learning more about it from Tory. She is so knowledgeable and a great teacher. She has reviewed all the aspects of the car and is willing to have the customer come back for repeat visits. Everyone at the dealership is helpful. I received great price with my trade in and I am very happy with my purchase. More

Repeat Valley Subaru Customer We recently purchased our third Subaru from Valley. John was a pleasure to work with and I highly recommend both John & the Valley service department. We recently purchased our third Subaru from Valley. John was a pleasure to work with and I highly recommend both John & the Valley service department. More