Van Griffith Kia

Had not purchased auto since 2001..dreading the process. After research on internet, contacted Brad Ferris at Van Griffith on one day and next day left with 2013 Kia Sorento. Great experience thanks to Bra After research on internet, contacted Brad Ferris at Van Griffith on one day and next day left with 2013 Kia Sorento. Great experience thanks to Brad, Michael and Dawn. Michael Garr very helpful and efficient working with my budget while getting me the SUV with features I wanted. Michael also did great job explaining operation of each feature. Brad wearing his other hat....did superb job in the detail paper work. Dawn stopped by to introduce herself and thank me for coming to the dealership. Granbury is one of my favorite places to visit because of the "friendly atmosphere" and Van Griffith has that same flavor of "friendly atmosphere". I was also impressed with physical appearance of dealership. I will share my experience with friends. More

The best experience I've ever had buying a car. I can't say enough about this dealership. Joey and Dawn were very professional, very honest, and worked very hard to get me the car and deal that I wanted. I say enough about this dealership. Joey and Dawn were very professional, very honest, and worked very hard to get me the car and deal that I wanted. I love my car, and will be coming back to Van Griffith Kia for all future vehicle purchases. Thanks again, you guys! More

This was the best experience we have ever had buying a car! Each person marked above was involved and all were very helpful in finding us the car we wanted. It was an awesome buying experience with this v car! Each person marked above was involved and all were very helpful in finding us the car we wanted. It was an awesome buying experience with this very talented and informed staff! We will definitely recommend Van Griffith Kia and it's staff to our friends & family. More

Best car purchase experience ever! Friendly, knowledgable, helpful people. Great price and good selection of cars. Never felt pressured. It felt like they wanted to do their best to get me th knowledgable, helpful people. Great price and good selection of cars. Never felt pressured. It felt like they wanted to do their best to get me the car I wanted at a price I could afford. More

I was looking for a 2013 Kia Sorento since my family had grown out of our small car. I emailed different dealerships and none of them kept in touch with me like Van Griffith Kia. I was wanting a specific co grown out of our small car. I emailed different dealerships and none of them kept in touch with me like Van Griffith Kia. I was wanting a specific color and options and they were able to find the exact one for me within a few hours. Brad told me he would notify me as soon as it arrived into town. When it did he called me and I drove up there and met Juan Zamudio who showed my husband and me all the different things on our Sorento. He made sure we understood everything about our new vehicle before we walked out the door. Financing went quick and they never pushed us into anything we didn't want to do or buy. I loved my experience at this dealership almost as much as I love my new Sorento! More

Very clean. Very nice people. Gave my 3 year old a balloon and a hat. Had the feeling they were willing to do whatever it took to put my family in a safe dependable vehicle than the xxxx of junk I dro balloon and a hat. Had the feeling they were willing to do whatever it took to put my family in a safe dependable vehicle than the xxxx of junk I drove up in! More

After initial contact with three Kia dealerships via e-mail, we decided to start with Van Griffith as Brad Ferris' follow-up phone call seemed the most personal. When we arrived, Eddy Patterson was ab e-mail, we decided to start with Van Griffith as Brad Ferris' follow-up phone call seemed the most personal. When we arrived, Eddy Patterson was able to thoroughly and quickly answer the few questions we had about the Sorento we were considering and were able to get right to the "paperwork". We were very pleased with the price and the ease of our transaction at Van Griffith! More

My wife recently purchased a new 2013 Kia Sorento from Van Griffith. We sent out 7 requests to different Kia Dealers with the exact description of the vehicle we purchased through Van Griffith. Two respo Van Griffith. We sent out 7 requests to different Kia Dealers with the exact description of the vehicle we purchased through Van Griffith. Two responses requested a call to advise what vehicle we would be interested in. Three dealers never responded with one of our local dealers not even returning our call on top of the request. One said the vehicle was not available. Brad Ferris not only responded, secured the vehicle, started the credit process and gave us a more than acceptable price all within a couple of days. We were very impressed with the way the process started only to be overwhelmed by the customer service given to us by the staff. We were greeted by Dawn Law as if she has known us all of our lives. She explained Brad was out for the day and Jimmy Carden would assist us through the process. Jimmy showed us the vehicle verifying it was exactly what we wanted, answered all of our questions and then introduced us to Jim Dollins the finance manager. My wife and I dread finance managers with the hard up sales and the length it takes to complete the process. Jim made us feel like we were dealing with our favorite family members, just a very pleasant experience and it was short and sweet. Brad stopped in during this process thanked us for our business on his day off. Jimmy Carden then took ample time to explain all the features, buttons etc to us even paring my wife's cell phone. Customer service, friendliness, quality not only of the vehicle but of their staff can't be rated higher. It was worth the 150 each way drive and knowing how this went we wouldn't hesitate for a second driving twice that distance. With Van Griffith having filled the tank we were back on the road to Lake Texoma. Thanks to all the staff for everything. Bill & Mary More

We had a great car buying experience at Van Griffith Kia in Granbury. We looked at and test drove the Sorento at several area dealers before buying in Granbury. They were by far the most professional and in Granbury. We looked at and test drove the Sorento at several area dealers before buying in Granbury. They were by far the most professional and upfront at each stage from sales with Vernon and Dawn, and then financing with Jim. We felt very comfortable with the whole process and appreciate their help getting us the car we wanted at a price we could afford. We love our new Kia! More

This dealership and it's employees are like a breath of fresh air after prior experiences with other dealers. Brad was very nice on the phone and had our information ready when we arrived with a great sale fresh air after prior experiences with other dealers. Brad was very nice on the phone and had our information ready when we arrived with a great sales person ready and waiting to take of us a late afternoon. One of the details we wanted not on the vehicle was done for us in the time promised. When we arrived back at home we had another question and Eddy was more than happy to answer and solve our problem. Thank you! More