Van Horn Budget Auto of Plymouth

Mr. Andrew was great to deal with the staff was courteous and kind. They got us in and out no pressure sale. and kind. They got us in and out no pressure sale. More

Very good customer service. Helpful with any questions you have, and straight forward. I would definitely recommend, if you're looking for a good used vehicle! Helpful with any questions you have, and straight forward. I would definitely recommend, if you're looking for a good used vehicle! More

Quality customer service, beautiful cars, honest salesmen. Thank you Trent and Veronica, you both made the process seamless. salesmen. Thank you Trent and Veronica, you both made the process seamless. More

Good job helping me buyout my lease made the experience easy and I didn’t have to do anything. My vehicle was leased in Illinois which I thought would complicate things but employees were really helpful an easy and I didn’t have to do anything. My vehicle was leased in Illinois which I thought would complicate things but employees were really helpful and nice through my whole experience More

Went in and located a car. I was approved for credit. I told them what I would lay down. All was approved. Came back the next day and the manager increased the amount to la I was approved for credit. I told them what I would lay down. All was approved. Came back the next day and the manager increased the amount to lay down. Liars. Making money is their bottom line. More

Straight forward to work with. They did call me back as requested. Good final price They did call me back as requested. Good final price More

Very easy to work with and what I believe to be a fair deal for me deal for me More

Very friendly fast service answered all questions and inquiries. Worked with us and held vehicle will we got cash inquiries. Worked with us and held vehicle will we got cash More

Andrew was our sales person. He was great! We were going there to look at 2 vehicles, He let us know before we left our house that one was sold.ond we bought the other one. He was great! We were going there to look at 2 vehicles, He let us know before we left our house that one was sold.ond we bought the other one. More

I purchased a vehicle last December 2022 and had to take it in to get serviced in July 2023, 5 weeks later it wouldn’t start so I had to tow it into getting serviced. Since it was over 30days they wouldn’t it in to get serviced in July 2023, 5 weeks later it wouldn’t start so I had to tow it into getting serviced. Since it was over 30days they wouldn’t waive the warranty deductible. Overall I am extremely disappointed with this response in customer service as their team could have missed it in the first inspection 5 weeks earlier causing to have to take it in once again shortly after. I will not recommend purchasing a used vehicle from van horn budget after this experience -I should have listened to word of mouth that van horn sells lemons and then won’t take care of you after they sell you a vehicle. Look somewhere else! More