Back

Van Horn Chrysler Dodge Jeep RAM of Stoughton

Stoughton, WI

4.8
555 Reviews

1411 U.S. 51 North

Stoughton, WI

53589

Directions

By Type

Showing 555 reviews

December 14, 2013

We did our homework and the salesman was on the same page. He was prepared for our visit and everything was ready to go. Everyone there was friendly, positive and committed to giving us a good experie More

by cindernc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Miller
November 29, 2013

From the first time I did the online inquiry to signing papers it was a great experience. I really like the fact that they waste no time getting stuff done. Louie was great and seemed to know about the car More

by Aaronsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker
Dec 03, 2013 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for this wonderful review! Louie is a great asset to our team and will be happy you have spoken so highly of him. We are very pleased that he was able to provide you with exceptional customer service, and we will be sure to pass along your comments. We are also proud to have helped you purchase both your vehicles in just 5 months! Thank you for coming back to us and we hope we can continue to be your vehicle buying resource for years to come!

November 23, 2013

Price was perfect. Very friendly. Billy was excellent in listening to us in what we wanted & provided us with several choices. The reason why I gave less than 5 stars in some areas was because when we signe More

by jonesma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Acker
Nov 29, 2013 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you for your feedback regarding your experience with us. We are pleased to hear that you felt you got a great price and your Sales Specialist Billy was great in working with you. It is our goal to provide you with top notch service and customer care, and I apologize if we've fallen short of that promise. Regarding the reoccurring problems with our paperwork, we do sincerely apologize for that. We are dedicated to providing our customers with excellent service and what you have described is unacceptable for our standards. I apologize for any inconvenience you experienced. We do appreciate your business and if there is anything more we can do for you in the future, please don't hesitate to let us know! We wish you the best with your new vehicle!

November 14, 2013

Great over-all service! We came from Ohio to buy this Ram Truck-everything was as described over the phone-the auto service dept. was able to clear coat the entire vehicle as soon as the papers were signed. More

by basc3050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie & Ryan, Ryan Acker
Nov 29, 2013 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Thank you so much for your feedback and congratulations on your new vehicle! We are pleased that you allowed us to help get you into your new vehicle. Billy and Ryan are truly talented members of the Dane County Auto Sales team, and it is great to hear that they were able to make the buying process smooth and enjoyable for you. Thank you and congratulations once again!

November 13, 2013

From the time of on-line inquiry til the day I signed the papers I received outstanding service. Since then the contacts and check ins to make sure things are going well just absolutely amaze me. Billy and More

by jody4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy & Lindsey
Nov 29, 2013 -

Van Horn Chrysler Dodge Jeep RAM of Stoughton responded

Jody, Thank you so much for the kind review and it was such a pleasure to work with you! We are thrilled that we were able to find you the perfect vehicle. At Dane County Auto Sales customer service and customer satisfaction are of the utmost importance and we are happy you see this value in us. Please let us know if there is anything more we can do for you! Enjoy your new vehicle!

...
56