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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,666 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,666 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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May 18, 2025
Friendly and helpful service completed without issue will continue service schedule as outlined thank you continue service schedule as outlined thank you More
by susanstrc
Verified CustomerEmployees Worked With
May 17, 2025
The service was so so. At the end of my maintenance service I was not given an itemized invoice. The job took about 3 hours. The guy that took down my order was Payman Arja At the end of my maintenance service I was not given an itemized invoice. The job took about 3 hours. The guy that took down my order was Payman Arjang. I called him later and said that he did not give me an invoice. He said that I should come and get one. I went back and he looked in his drawer and pulled ot some general information and gave that to me. I was dissatisfied. I called him back the next day and complained about the info he gave me. He sounded surprised. He then texted me the itemized invoice. Poorly handled by Payman. More
by usapeters
May 17, 2025
Took my 2023 Dodge Ram 2500 in for service at Chrysler Dodge Ram Van Nuys and couldn’t be happier. The team was professional, efficient, and took great care of my truck. Big thanks to the employees for th Dodge Ram Van Nuys and couldn’t be happier. The team was professional, efficient, and took great care of my truck. Big thanks to the employees for their excellent service—I’ll definitely be coming back! More
by amid_mogh
Employees Worked With
May 12, 2025
bad experience. long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even t long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even though I asked if my levels would be checked . They did not even recommend I get a power steering fluid service . More
by JESSCHACON21
Employees Worked With
May 11, 2025
Service took to long, there was no communication from the service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back t service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back the next day and a week later we received no call back. We would call the dealership and they would not answer the phone. After Jose calls back and laughs at the fact that the the additional things would be expensive. He was not professional at all and provided the worst service. More
by maritzab90
Employees Worked With
Jose
May 03, 2025
You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I ha know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad More
by taj20911
Employees Worked With
Other Employees :
For the service department I don't know his last name but Amir was an a****** I got a guy working with now Jose he's a xxxxxxx no help from Hector
April 20, 2025
I left a review earlier today about my experience with the used Jeep dealer, not the main Jeep dealership in Van Nuys with the used Jeep dealer, not the main Jeep dealership in Van Nuys More
by Pizzaaa2005
Employees Worked With
April 20, 2025
Rogelio was so helpful. He got the job done two days earlier than promised and made sure everything was taken care of. I love working with him. He got the job done two days earlier than promised and made sure everything was taken care of. I love working with him. More
by ALANDING1
Employees Worked With
Rogelio
