Vancouver Ford

To begin, our salesperson was excellent, very helpful and knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. We then found another vehicle that we really liked and went through with the purchase. As we looked through the vehicle we found electrical wires hanging loose and a connection broken. Additionally we found a considerable amount of dried mud and small rock throughout the engine compartment. This lead us to believe that the vehicle had been flooded. We returned the vehicle under the 3-day return policy. And while the dealership mechanic said that everything was repairable and that the vehicle was just dirty, we had lost trust in the dealership. More

Garrett was easy to work with and set up a service appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. More

Garrett (Service Dept) works hard to ensure everything goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. More

Garrett is the best of the best everything was quick and easy. He was one time explained the whole process and kept me up to speed with how my car was serviced easy. He was one time explained the whole process and kept me up to speed with how my car was serviced More

Leased a car in April and after reviewing the paperwork noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales ma noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales manager would call me back on Tuesday to discuss this. I received no call back. No customer service whatsoever. More

Hello everybody where to even begin. All I have to say is the service and quality of the staff at Kendall Ford dealership here in Vancouver Washington ranging from the service departmen All I have to say is the service and quality of the staff at Kendall Ford dealership here in Vancouver Washington ranging from the service department to sales department to the finance team. I cannot begin to say enough is beyond exceptional. They just didn’t get me into the vehicle of my dreams, but they went above and beyond anything I would’ve ever expected. Making me feel secure and comfortable and beyond happy with my experience with them. They had literally worked with me for a couple weeks to satisfy all my concerns. Assuring that my experience with them was just not a good one, but an exceptional one! They had taken the time to work with me and even communicate with me off hours to assure I was happy and satisfied with my purchase from them. They allowed me to come out of a lease agreement that I was obligated to which I was very concerned about. Followed with allowing me to purchase outright the vehicle instead, and even helping me find the lowest interest rate possible for the financing of the purchase of the vehicle. Beating out even my current bank of USAA. They truly showed me they did not care about the profit or the overhead but literally they’re only concern was to satisfy and make sure that I was 100% happy with my experience with them. I will certainly say Kendall Ford of Vancouver truly puts their customers, happiness and satisfaction of their experience, first and foremost above all else! I couldn’t recommend more to everyone if you are truly looking for an exceptional buying experience with the comfort of knowing that you come first Kendall Ford of Vancouver is certainly the place you would want to go. I will never go anywhere else other than Kendall Ford of Vancouver. They have earned my trust and my support from here on out. Five stars and above! And again a special thanks to my sales rep Jeremy 808. I have never met a Sales rep that has gone so far and above out of his job scope to truly show me that he cared about me and my happiness and satisfaction of my experience there at the dealership. More

I love my new Ford Maverick featuring hybrid with 4k tow. I was given a deal of a lifetime and now I don't need to buy another car anytime soon (hopefully!). I appreciate the opportunity to do it and now I'l I was given a deal of a lifetime and now I don't need to buy another car anytime soon (hopefully!). I appreciate the opportunity to do it and now I'll be on the road doing my thing. Great job Kendall! More

They made the purchase of my new pickup very easy! !! Conner and Antonio were great to work with. !! Conner and Antonio were great to work with. More

The staff at Kendall Ford is always polite and helpful. Sonora is always cheerful when I talk to her and helpful with mobile appointments. two days ago Jimmy came to install a battery for me and he explai Sonora is always cheerful when I talk to her and helpful with mobile appointments. two days ago Jimmy came to install a battery for me and he explained everything that he was doing to my car and it was so nice to have him come to my house to install my battery More

The professionalism, service and atmosphere was amazing. The service writer McKenzie was very friendly her customer service was 2nd to none. This was a great experience. The service writer McKenzie was very friendly her customer service was 2nd to none. This was a great experience. More