Vann York Chevrolet Buick GMC

Used car purchase experience Overall the dealership has been average, but our experience with our salesman Clay Hudson was poor, we feel he wasn't honest about the features we ask Overall the dealership has been average, but our experience with our salesman Clay Hudson was poor, we feel he wasn't honest about the features we asked for on the vehicle. We wanted manufactured navigation system, not on star navigation (the car we traded in had the manufactured navigation), we asked Clay if the vehicle we were looking at had this and he said yes, but it has on star navigation. We purchased the SRX used and the CUE system was froze and needed to be replaced, so at the time we purchased the car we couldn't use any of these features and didn't know for sure exactly what type of navigation it had on it. Clay told us it would be replaced in 2 wks , it was 2 1/2 months before they got the new system in because it was on a national back order, which Clay didn't tell us. When we got the new system installed it didn't have the navigation that we wanted, it has the on star navigation, so to say the least we are not happy with our first experience with Vann York or with Clay Hudson. More

exellent, exellent nothing more to be said Because Mr. Larry DAVIS DESERVES ALL THE CREDIT. and so does Mr. Erik Rodriguez. Both were terrific people. Both knew there job very well Because Mr. Larry DAVIS DESERVES ALL THE CREDIT. and so does Mr. Erik Rodriguez. Both were terrific people. Both knew there job very well d D More

services I had an appt @7:30am on 12-22-16. I got there at 7:26am. People came in after me and 4 people left before me. When I asked about my car I was told to I had an appt @7:30am on 12-22-16. I got there at 7:26am. People came in after me and 4 people left before me. When I asked about my car I was told to go back in the lobby and sit down and he would go check on it. 3 min later he came back saying there was other cars in the way and it will be 20 min. I finally got called when they got done at 9:58am. I was told they will give me a free oil change and tire rotation but didn't give me nothing in writing. And then I had to ask for a receipt. They put a sticker in the window that states the date and current miles and didn't tell me yet when I should get my oil change next. I end up leaving there at 10am. An oil change took 2hr 30min. More

excellant staff Everyone was professional and knowledgeable. I had made a mistake in not titling my new truck in the business name and was told it was no problem. W Everyone was professional and knowledgeable. I had made a mistake in not titling my new truck in the business name and was told it was no problem. When I got there Allen Hunt was on vacation for the week but Erik Rodriguez handled the problem quickly and efficiently. Thanks for going above and beyond for my mistake. More

Earned my repeat business quickly When I first arrived at VannYork, I had not decided on a specific make or model, I had not determined if I wanted used or new, and was primarily inter When I first arrived at VannYork, I had not decided on a specific make or model, I had not determined if I wanted used or new, and was primarily interested in researching multiple options. Ron worked with us to explore multiple options and was knowledgeable about the features that were available on the different vehicles. He made sure to find the information we needed to make the right decision for our family. The staff is very friendly and helpful More

Very helpful and informative. Great pricing with minimal time experience. Thank you Kenny and Allen for all your help. Would recommend Vann York to everyone. and informative. Great pricing with minimal time experience. Thank you Kenny and Allen for all your help. Would recommend Vann York to everyone. More

Equinox This dealership was attentive to my needs in terms of a new vehicle purchase. They answered all questions well. They were thorough in making sure th This dealership was attentive to my needs in terms of a new vehicle purchase. They answered all questions well. They were thorough in making sure that I understood all of the "bells and whistles" the vehicle had to offer before I drove off of the lot. More

New Car Sales Experience Completely happy from the time we walked on the sales lot to discussion of the vehicle we were interested in. The sales person, Clay Hudson, was very Completely happy from the time we walked on the sales lot to discussion of the vehicle we were interested in. The sales person, Clay Hudson, was very friendly, knowledgeable, and patient. We were explained the selling price, rebate available, and believe the price was fair to us and the dealership. Very pleased with the explanation of features of this new vehicle. More

Excellent customer service Dealer ship and Larry Davis provided me with a new vehicle at the price I needed. They're willing to go over and beyond to work with you and get you t Dealer ship and Larry Davis provided me with a new vehicle at the price I needed. They're willing to go over and beyond to work with you and get you the vehicle you're looking for. I plan to continue doing business with them. More