Varsity Lincoln

The service was prompt, and I was kept aware of their progress by service consultant Brandon Sobiesiak progress by service consultant Brandon Sobiesiak More

If I could give more stars, I would. They communicated frequently, went above and beyond fixing my Truck, and even stepped up to make my life easier when it came to getting a rental for They communicated frequently, went above and beyond fixing my Truck, and even stepped up to make my life easier when it came to getting a rental for what I do for work. Will recommend them to ANYONE when it comes to taking care of their vehicle, and in the future, me, family, and friends won’t use anyone else, thanks again! More

I would give a million stars if I could, varsity Lincoln collision is the best collision shop. They are ALL awesome from the gals at the desk to the mechanics. Efficient. Fast repairs, and excellent custome collision is the best collision shop. They are ALL awesome from the gals at the desk to the mechanics. Efficient. Fast repairs, and excellent customer service. Thank you so much Varsity Collision 😊 More

My truck was rear ended and taken to Varsity Collision. While the damage was extensive and it took a while to fix, I have nothing but positive things to say about Varsity Collision and their team! Rudy an While the damage was extensive and it took a while to fix, I have nothing but positive things to say about Varsity Collision and their team! Rudy and Amy were extremely communicative along the way, keeping me updated on what was going on with my truck and timelines. They went above and beyond to help me out and I appreciate everything they did to make an unfortunate situation better! More

Just bought a used vehicle from Jere-it was a great experience. He gave us a good trade-in for our previous car and a good price on a new-to-us car-low miles, super clean. It was a pleasure to work w experience. He gave us a good trade-in for our previous car and a good price on a new-to-us car-low miles, super clean. It was a pleasure to work with him. Highly recommend More

I am a repeat customer. Outstanding customer service. Thank you to Jere Law, Judd Stevens, and Stephen Elzein! I will remain a life long customer! Outstanding customer service. Thank you to Jere Law, Judd Stevens, and Stephen Elzein! I will remain a life long customer! More

My husband and I recently bought our very first Lincoln — a 2022 Corsair — from Varsity Lincoln in Novi, and the entire experience was unforgettable in the best way. Jere Law was incredible to work with. a 2022 Corsair — from Varsity Lincoln in Novi, and the entire experience was unforgettable in the best way. Jere Law was incredible to work with. He really listened to what we were looking for and took the time to point us toward the perfect vehicle for us. We never felt rushed or pressured — just supported by someone who clearly knows the cars and genuinely wants his customers to be happy. Stephen walked us through all of the paperwork and was so thorough and patient. He made sure we understood everything, answered all of our questions, and was incredibly kind throughout the process. It made what could have been a stressful part feel easy and clear. This was also our first big purchase as adults, which made the experience even more meaningful. The whole team at Varsity Lincoln made us feel welcome and taken care of from the moment we walked in. Everyone was attentive, kind, and professional. We’re absolutely thrilled with our Corsair — it’s everything we hoped for and more. Varsity Lincoln has earned a lifetime customer in us, and we’re already looking forward to coming back in the future. Thank you, Jere, Stephen, and the entire Varsity team for making this such a positive and exciting experience. We’ll always remember it! More

Scheduled a routine Oil Change and Tire Rotation at Varsity Lincoln in Novi MI. My Service Advisor, Brandon Sobiesiak was absolutely Friendly, Courteous and most of all truly Professional!! Took Exce Varsity Lincoln in Novi MI. My Service Advisor, Brandon Sobiesiak was absolutely Friendly, Courteous and most of all truly Professional!! Took Excellent care of me as a long time Customer and an Owner of yet another Lincoln vehicle purchased from Varsity Lincoln. Made suggestions for future maintenance plans on my Vehicle. Very Helpful. Definitely pleased with experience from being greeted by staff, to Brandon's assistance to checking out with Tracey. Car was washed and brought up promptly by Excellent Porter staff. Very Please with experience!! Highly recommended Dealership!! More

Varsity Lincoln service advisor was rude and disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeat disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeatedly if we had been at Varsity Lincoln prior. We have purchased all our vehicles at Varsity Ford and Varsity Lincoln, but she saw the Ford badging and immediately treated us as second class customers. A very poor first impression from a customer perspective. The correspondence after that was ok via text messages only. Would I return to this dealer for service ( No Way ). Varsity should treat all customers with respect and courtesy. Didn’t see that from the service dept. While waiting listened to another advisor complain about customers to other advisors. A pathetic way to treat customers spending 70k and upwards for a vehicle. The face of Lincoln and Ford was not presented during this visit. They have a sign that states # 1 for 25 years, not what we experienced. After the initial meeting , others in the dealership were professional and courteous. I will not go back and will be contacting Lincoln and Ford customer service. More