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Vera Cadillac
Pembroke Pines, FL
3,016 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,016 reviews
June 15, 2024
Vera Cadillac is number in service all around. The Service manager Leonardo Peña, is always available to help anyone out to make sure our cars are fixed as quickly and efficiently as possible. We The Service manager Leonardo Peña, is always available to help anyone out to make sure our cars are fixed as quickly and efficiently as possible. We will always take our cars to be serviced at Vera Cadillac. More
by Jess
Verified CustomerEmployees Worked With
Helpful June 13, 2024
It felt like the whole process was designed around finding additional discrepancies with your vehicle instead of dealing with a specific issue. Additionally, I asked for a quote to repair some damag finding additional discrepancies with your vehicle instead of dealing with a specific issue. Additionally, I asked for a quote to repair some damage to the vehicle. I never did get it and when I called to ask about it the service consultant admitted to forgetting about the request. More
by b717techrep
Employees Worked With
Service department
June 13, 2024
Conrad was very professional and helpful. My vehicle is always finished when promised and dropping it off for service is always easy. My vehicle is always finished when promised and dropping it off for service is always easy. More
by jackiehazley
Employees Worked With
Conrad
June 12, 2024
Awesome and exceptional! All questions answered and all needs met. I couldn’t have asked for better service. The best part is the follow up that goes beyond the showroom. I c All questions answered and all needs met. I couldn’t have asked for better service. The best part is the follow up that goes beyond the showroom. I couldn’t be more excited, grateful, and proud of the tremendous service and support I received. More
by Carol
June 12, 2024
Vera dealerships values are displayed on the walls. They love their customers and I love them. They love their customers and I love them. More
by pamelacaraballo
June 12, 2024
Conrado es un excelente empleado siempre trata al máximo de satisfacer las necesidades del cliente y realiza su trabajo con extrema disciplina de satisfacer las necesidades del cliente y realiza su trabajo con extrema disciplina More
by Carmen zamora
Employees Worked With
Conrado Hernandez
June 12, 2024
Luis was terrific! He understood that we had done our homework and was more than willing to meet our expectations! We are very satisfied! Thanks to Luis! He understood that we had done our homework and was more than willing to meet our expectations! We are very satisfied! Thanks to Luis! More
by jdoctor2001
June 11, 2024
After putting my vehicle in the service department. For what I was told would take 24 to 48 hours. My car was there for 2 weeks. I get my car back. And what I brought it for was not done. Not only tha For what I was told would take 24 to 48 hours. My car was there for 2 weeks. I get my car back. And what I brought it for was not done. Not only that, I was told that I would have to pay for something that Carlo told me was already there. Just needed to be repaired. I even drove over. And I got a listing of phones that would work. Bought a $700 phone. Drop the car there. And get the car back with no automatic charger, not happy ar all actually a bit upset. Thanks Giovanni, for your courtesy and keeping me updated. Sorry though not what I expected from Vera More
by anthonylblocker
Employees Worked With
Sales and service departments
June 11, 2024
Always the best service at Vera Motors. Car was handled on time and the employees are super friendly. The dealership is clean and prices are fair Car was handled on time and the employees are super friendly. The dealership is clean and prices are fair More
by pwasserman0
Employees Worked With
Other Employees :
Gus in service dept
June 11, 2024
Torres was absolutely perfect. He went above and beyond expectations. Torres was courteous, kind, knowledgeable, respectful, and professional. He allowed me to vent when I needed t He went above and beyond expectations. Torres was courteous, kind, knowledgeable, respectful, and professional. He allowed me to vent when I needed to and he would calm my fears and anxiousness. TJ is a great listener and was always there when I needed him. He has an exceptional quality that made working with him a pleasure. More
by Carol
Employees Worked With
