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Vera Cadillac

Pembroke Pines, FL

4.8
3,016 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,016 reviews

June 11, 2024

Very professional and courteous starting from the phone call, then emails . Kept me up to date with every tiny detail. If your too busy, the pick up and drop off option is excellent. Great service overall. More

by tckak
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 11, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Michael or our team know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2024

Best experience leasing my Cadillac XT5. Mo made the process easy and seamless. Thank you More

by MERCYMEDINA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Vera Cadillac responded

Mercy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris, Carlos, and Moises, and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Cadillac XT5! Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2024

Great service and David was very helpful and considerate of my time. I will definitely recommend. More

by lvalderram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daivd met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2024

The reason why we purchase all of our vehicles from Vera Cadillac is because of the service I believe customer service is number one when purchasing a vehicle from a dealership we have been a customer of Ve More

by Robin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad in Service
Jun 09, 2024 -

Vera Cadillac responded

Robin, Thanks for sharing your thoughts about your service experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 09, 2024

Brought my car in for Express Service (oil change, tire rotation, multipoint inspection etc) on a Saturday. When I told Mikell (the service rep) that I was going to wait, he advised me it may take 3 More

by MichelleVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Jun 09, 2024 -

Vera Cadillac responded

Thank you, Michelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years! Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2024

My experience with Vera Cadillac, Edwin and Gus 100% certify they go out of the way to help you with whatever they can Daylight part of your family that’s why I will never go anywhere except Vera Cadill More

by jorge.fonseca2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Vera Cadillac responded

Jorge, Thank you! Edwin, Gus, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2024

Edwin has excellent customer service skills. Additionally, the complimentary was impressive and overall experience- SUPERB! More

by LORICLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Service Representative, Complimentary Service Driver, and Mechanic
Jun 08, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

Very helpful staff. Returned my car in a timely fashion. I am very satisfied with the service. More

by Soneeya.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 07, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

Great customer service efficient and informative. I would highly recommend and refer other prospective customers More

by jnavarro12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni rubio
Jun 08, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

June 07, 2024

Jean and Ulises provided exceptional service during my car shopping journey. Their professionalism and dedication made the entire process stress-free and enjoyable. I also want to express my appreciation More

by itabraue101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jean and Ulises had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager