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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,026 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,026 reviews

April 06, 2021

Great service & follow up !Will consider dealership when Great service & follow up ! Will consider dealership when my current lease is up Ivette was very professional and paid attention to detail Having More

by SSSEADAZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivette
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Apr 07, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

Apr 07, 2021 -

SSSEADAZE responded

👍🏻😎

Helpful
April 06, 2021

Their service is excellent. They will keep informed about their status of your vehicle so you don’t have to. Fast, reliable and on time More

by borton1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikell
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Apr 07, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

Helpful
April 06, 2021

Mikell was great! I was in and out for service to my vehicle. I am very pleased with the level of professionalism and courtesy displayed. More

by ALDENEB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikell
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Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

Helpful
April 06, 2021

Excellent service department. My service rep Giovanni Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is al More

by WRIEDENJA
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

Helpful
April 06, 2021

This dealership was great. Jean from the Buick department was extremely helpful in getting me my car. It was very clean and everyone was very attentive. The only negative is that I have been hounded for surv More

by caseyoliva13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Trummert
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Apr 07, 2021 -

Vera Cadillac responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 06, 2021

The service and attention was excelent and fast comparing with other leaders. I highly recommend visit this location. Very happy with the lease. Thank you. More

by tania.gual
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
April 06, 2021

I enjoy coming to Vera for service. Geo is a Friendly and honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. More

by AMANDAFERNANDEZ011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
Leo Pena
Riley Alter
Other Employees : Adriana the cashier
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Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We look forward to your next visit! Take care!

Helpful
April 05, 2021

Vera Cadillac always comes through for me I’ve had to be weeks with them and now I’m on my second Cadillac no complaints whatsoever More

by lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Apr 06, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hop you enjoy your new Cadillac. Remember to come back for your first oil change.

Apr 07, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

Helpful
April 05, 2021

Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More

by robsellers21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 06, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave us an honest review and for your continued business. We set a high standard for ourselves, so we are disappointed that your experience was anything less than the best. We would like to know more about your experience. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

Apr 07, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
April 05, 2021

Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More

by Jonpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 05, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We take pride in the professionalism and the level of customer service we provide at Vera Cadillac.

Helpful
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