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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,356 Reviews
Call Service Center (844) 517-0823

2,356 Reviews of Vera Cadillac - Service Center

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May 19, 2024

Excellent service and updated information about progress and advised when to expect the service to be completed and when car will be ready More

by Den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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May 19, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 17, 2024

I had a excellent experience with Mr Jordan he excel in all levels of experience his attitude was about excellent and I refer my friends to vera cadillac More

by tazz218817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Pizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 17, 2024

Vera Cadillac is wonderful. Their concierge pick up and delivery service is so convenient. You don’t have to worry about how are you getting back nor wait for a loaner vehicle More

by Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 19, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 17, 2024

Excellent customer service. Took my truck for a routine service and they even washed it for me on the house. More

by u307912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad at the service center
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May 19, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 15, 2024

Service team surpassed all my expectations, from the get go. Super pleased with the total experience. More

by pbsoussan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Jonathan in service department.
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May 16, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 14, 2024

Today was exceptional. Regular routine service. David spirit of excellence. Thanks. Service went well. Peace More

by almaburrows8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, service & cashier ( don't remember her name but pleasant)guy drove car after service friendly
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May 14, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 14, 2024

This is the best GM dealership in Broward county Florida. They do quality work in a timely fashion. I would definitely recommend this dealership More

by racinroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell in Service
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May 15, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 14, 2024

Excelente personal , buen trato . Desde el 2014 he tenido 3 leese , los recomiendo al 100% More

by hechavarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 11, 2024

My Specialiat Nestor was superb, he was very detailed, told me exactly what was wrong with my car and did not pressure me. The dealer changed my oil quick and returned my car with 4 hours of picking it up More

by johnspavento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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May 12, 2024 -

Vera Cadillac responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nestor and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 10, 2024

Mi experiencia en vera cadillac de pembroke pines fue excelente y en especial mi vendedor eddi q puso todo su esfuerzo para hacernos sentir bien y q lograramos hacer el negocio 100% recomendado todo su e More

by MARIA.AMOR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Vera Cadillac responded

Thank you, Maria! Eddie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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