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Vern Eide Acura

Sioux Falls, SD

5.0
187 Reviews

4030 South Grange Ave

Sioux Falls, SD

57105

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Showing 187 reviews

January 25, 2019

Pleasant to work with Kevin is well-informed and well-connected and works hard to find the right vehicle. Every conversation I had with him was educational, and I felt tha More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
January 24, 2019

We got the exact car we wanted! When considering a new vehicle, the deciding factor was our experience with a 1996 Acura 3.2TL. The TL is still on the road and we had minimal issues More

by Ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eggebraaten, Tim Stroup, Kevin Thompson
January 07, 2019

Awesome experience! We appreciate your honesty, professionalism and genuine kindness to help. Amazing car buying experience. Thank you for the offer to use the car wash! More

by jlckkec20d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stroup, Reuel Erickson
December 27, 2018

Very helpful and knowledgable We stopped by to look at a 2016 RLX. Reuel had it ready to show and spent quite a long time with us as we looked it over and drove the car. He was g More

by KDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stroup, Reuel Erickson
December 22, 2018

Great experience One of the easiest and smoothiests car purchases I've ever made. Scott was more the helpful answering all my questions and helping getting the paperw More

by Decdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stroup, Scott Sterns
November 13, 2018

Excellent from beginning to end Very good customer service. They remember my name and what has been done we in the past without having to look it up. I just can't say enough good thi More

by Custerdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eggebraaten, Tim Stroup, Kevin Thompson, Mariella Lurch
November 02, 2018

Dealership did not stand by their lease offer to me Sales person Barb was friendly and admitted she screwed up. But the other Sales person Kevin was a different story. Pretended he did not know of the More

by Arky58
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Thompson, Bryan Veeder, Barb Pierkowski
Dec 27, 2018 -

Vern Eide Acura responded

We are very sorry you had a disappointing experience with us. "You mess up, you fess up" is one of our core characteristics that we talk about modeling with our, and we are very proud to hear that Barb didn't let us down. We would like to get in touch with you, so we can try to straighten this all out, would you be willing to email me contact info so I can get you in touch with our General Manager? Please email me at tborchard@verneide.com - Tom Borchard, Web Director.

September 19, 2018

Very Nice Preston was very nice to work with and explained everything well. We had to have a replacement window redone that another dealership had replaced for More

by jep_66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston VandenBosch
May 18, 2018

Buying experience and Service Dept service card #7730 The buying experience at this dealership was smooth, easy and quick. Your service department is one of, if not the best I’ve ever encountered. Both y More

by Patriot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston VandenBosch, Mariella Lurch
March 17, 2018

Exceeds expectations Going into get my oil changed was smooth and easy. And since I had a little extra time they washed and vacuumed my car. Way more than I was expecting More

by Tjs1979
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston VandenBosch
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