Veterans Ford Tampa - Service Center

Service Review Girl in front was Rude. I asked to ride with the mechanic so he could listen for the sound/clicking noise my vehicle was making. 4 hours later I was a Girl in front was Rude. I asked to ride with the mechanic so he could listen for the sound/clicking noise my vehicle was making. 4 hours later I was asked to return to do this very thing because the mechanic could not hear anything wrong. Of course when we went together he heard the noise and it was the rack and pinion. Only thing that brought me back was TIM. Someone needs to give Cara a serious lesson in customer service and how to speak to customers. I will not return for service. Bought 2 vehicles this month. But NO more service. More

Second visit Great advisors. Nice waiting environment. Fair pricing and quick service. Did my brakes, tires, and oil change. Never try to sell me something I don’t Great advisors. Nice waiting environment. Fair pricing and quick service. Did my brakes, tires, and oil change. Never try to sell me something I don’t need More

Not sure of explanation My rotors and brakes were replaced on a 2016 F350 have taken it in twice because the brakes are squeaking and they still are and they say everything i My rotors and brakes were replaced on a 2016 F350 have taken it in twice because the brakes are squeaking and they still are and they say everything is OK I don't want to do now More

Motor Mounts In and out in the time promised and the work was performed to my satisfaction. I had a very tight schedule on that day and I was able to make my after In and out in the time promised and the work was performed to my satisfaction. I had a very tight schedule on that day and I was able to make my afternoon doctor's appointment within plenty of time to spare. More

Car repair Needed some work done on my car, was concerned as this was the third time since I bought it. But everyone was great and helpful, Cara especially took Needed some work done on my car, was concerned as this was the third time since I bought it. But everyone was great and helpful, Cara especially took care of me and made sure I had a loaner car, she is always so helpful when I have been in and I appreciate it. The other employees I have been in contact with were also helpful. More

Overall Good Great check in and out service. Quick , quality servicing. But every time there is remenants of oil on the steering wheel and shifter. Can someone Great check in and out service. Quick , quality servicing. But every time there is remenants of oil on the steering wheel and shifter. Can someone other than the person changing the oil drive the car back to pick up. Otherwise experience has always been excellent . More

Service at Veterans Ford I didn't have an appointment and the service dept. was slammed but you got me in anyway because it looked like my tire had separated on the sidewall. I didn't have an appointment and the service dept. was slammed but you got me in anyway because it looked like my tire had separated on the sidewall. After careful examination the technician found it to be a bad skuff and not a problem as I had suspected. They didn't want me driving on a damaged tire so that is why they put me through. After all that, it was discovered that there was a recall on the steering column bolt. Since my car was already there, they fixed that . All of this and they did it at no charge. Thanks Veterans Ford for a job well sone and for careing for your customers. More

The Works I had the works done on my 2013 fx4 and would recommend this to everyone. Have been very satisfied with Veterans Ford so far and haven't had any compl I had the works done on my 2013 fx4 and would recommend this to everyone. Have been very satisfied with Veterans Ford so far and haven't had any complaints. More

Car was there over a week and they didn't even clean it. Good communication Service took long Vehicle there 8 days and never cleaned it. My mother takes car to KIA oil changed they vaccum and clean Good communication Service took long Vehicle there 8 days and never cleaned it. My mother takes car to KIA oil changed they vaccum and clean More

Recall repair Cara got me taken care of extremely quickly! She was courteous and knowledgeable. She met my expectations completely and I have recommended your fac Cara got me taken care of extremely quickly! She was courteous and knowledgeable. She met my expectations completely and I have recommended your facility to friends. More