Victory Chevrolet

This is my new vehicle dealership! Everyone I encountered was awesome and worked to make sure my expectations were met! Jonathan is the best! Everyone I encountered was awesome and worked to make sure my expectations were met! Jonathan is the best! More

Service was a smooth process, they made sure that they took their time and fix my car. took their time and fix my car. More

They rebuilt my transmission. It still has issues and shifts very bad. They don't even have a transmission guy now. Wonder why. It still has issues and shifts very bad. They don't even have a transmission guy now. Wonder why. More

My experience was very poor with victory Chevrolet. They didn’t inform of my interest rate or who the loan was with. When purchasing this car it was dark out so we were unable to get a good look at the They didn’t inform of my interest rate or who the loan was with. When purchasing this car it was dark out so we were unable to get a good look at the car in the light. So the next day we checked it out more. The oil was only showing on the tip of the dipstick, we had to put 2 quarts in it and it still didn’t fill it up. Supposedly they had serviced this car and had detailed it but it was still dirty. I sold them my old car and told them it should be drivable for when they come to pick up. They showed up and said it wouldn’t move so they left it at my house. Victory called two days later wanting to know where the car was I told them their guys came to pick it up but said it wouldn’t move. So they told me I had to have it towed to the dealership, however this is now not my car but theirs paperwork had all been signed. I had it towed just to be done with them, however I still wasn’t. I had called up there numerous times and left messages but no one was calling back. My tag was expiring that month and they informed me I would have to go pay the taxes to get my new sticker, since we transferred tags. I paid taxes on the car when I purchased it and then had to turn around and pay taxes again to get my sticker for my license plate. The lady at the tag office said that the dealership is supposed to handle all that. So needless to say I will never purchase a car at Victory Chevrolet again. More

Sorry, I do not normally write reviews. In a nutshell, my wife and we’re satisfied with the experience from start to finish. In a nutshell, my wife and we’re satisfied with the experience from start to finish. More

To make a long story short, I picked my car up and took it directly to GMC- Cadillac of South Charlotte. What Jack at Chevrolet made seem impossible to do, Cadillac fixed and was able to have my warranty c it directly to GMC- Cadillac of South Charlotte. What Jack at Chevrolet made seem impossible to do, Cadillac fixed and was able to have my warranty company cover it. I will never go to Victory again. I actually called and spoke with a manager immediately after I picked up my car because I felt like I had been taken advantage of and he made me feel worse! More

Great service department. Jack Bordeaux was great he greeted me with A smile and was very knowledgeable. Jack Bordeaux was great he greeted me with A smile and was very knowledgeable. More

They are good in dealing with customers, they made you understand everything and made you feel important understand everything and made you feel important More

I am so frustrated with this service department. I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service de I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service department for over a year. Mr. Terrell provides excellent customer service. The managers, well the can do more and provide more benefits due to as much I have been through. I have been as professional as possible due to the circumstances this service department has put me through. I would give them one star, but Mr Terrell has been excellent. More

Great service and very pleasant and knowledgeable associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to do the right thing!! More