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Victory Ford Dyersburg
Dyersburg, TN
92 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 92 reviews
November 20, 2025
The individuals in the service department always go above and beyond& beyond in helping me when I take my vehicle for regular maintenance service. They are professional, helpful & pleasant. and beyond& beyond in helping me when I take my vehicle for regular maintenance service. They are professional, helpful & pleasant. More
by asykes1
Verified Customer
November 20, 2025
Dealt with Jenna Lyons and she was great. Normally avoid the dealership because service is terrible and don't like the people. However, dealing with Jenna was a pleasure. Normally avoid the dealership because service is terrible and don't like the people. However, dealing with Jenna was a pleasure. More
by dan.ekvall
Employees Worked With
Jenna Lyons
November 20, 2025
My truck still ain't fixed so it's a 1 a freaking 1 right now!!! So if they can get my truck fixed I mite change my opinion! But I am very unsatisfied and very upset with how my truck problems have bn delt!! now!!! So if they can get my truck fixed I mite change my opinion! But I am very unsatisfied and very upset with how my truck problems have bn delt!!! Cause the service manager even said straight up that they do not have a diesel mechanic even employed in their shop and that is what I have is a 2500 Ram diesel!!! And I even bought it from victory dealership!!! So I feel that my truck should be fixed at no more cost to me the owner after I have already paid over $3200 the first visit and then over $2100 the second visit and the same xxxx light is still on and it is still loosing coolant sumwhere!!! So a very unhappy customer right now!!!! More
by PEWITT409
November 16, 2025
Always professional and prompt. They allay try to accommodate me if I need service on my vehicle. They allay try to accommodate me if I need service on my vehicle. More
by Keith
Employees Worked With
November 12, 2025
good knowledgeable work. It was done in a timely manner. I will return when I need to have more work done It was done in a timely manner. I will return when I need to have more work done More
by A_EUGENE
Employees Worked With
November 10, 2025
Good service Good service. Time getting it in and received was excellent Good service. Scheduling my time for appointment was easy. Getting it in and going back to get it was e Time getting it in and received was excellent Good service. Scheduling my time for appointment was easy. Getting it in and going back to get it was expedient More
by mfrench2
Employees Worked With
Lady at service desk
November 09, 2025
Great selection of vehicles that aren’t overpriced. New and used. No pressure to purchase something you don’t need or want! New and used. No pressure to purchase something you don’t need or want! More
by Dan Burch
