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Victory Honda of Jackson - Service Center

Jackson, TN

4.5
73 Reviews

73 Reviews of Victory Honda of Jackson - Service Center

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September 09, 2025

Everything seems to be working correctly. The time it took to complete the repair was longer than expected. More

by dsamuel38
Recommend Dealer
Yes
Employees Worked With
Andrew
September 04, 2025

Fast, friendly service did everything that needed doing. Car runs amazing. Would buy or lease a car anywhere else. More

by gmansings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Steinbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Channell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Yarbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Professional, friendly, informative and work done in a timely manner, waiting area was clean and accommodating More

by CCHERRYGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Best deals hip I have ever experienced. Service and car buying best around that I have dealt with. More

by ctg49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Steinbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Channell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Yarbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Bought two vehicles from them about a year apart and both vehicles had problems immediately. One even needed a new transmission a couple days into owning. Poor communication as it took 2 months getting it fi More

by connoradavis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Logan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The local service provided by Terry and techs were exceptional and completed very quickly. My only frustration continues to be scheduling service, calls are directed to an overseas person with a T More

by holtjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ray
August 25, 2025

Great Service department experience every time. Their handling and attention to detail are very good. A great dealership and service department. More

by Laurie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Victory Honda’s service department always does an excellent job, they get you in and they get you out. More

by roberson2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

The AIR CONDITIONER on the Impala was within warranty, they had to go to Autozone to get the parts. Then we had to order the expansion valve. 4 trips . More

by DHERN17
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I was taken care of in same day. I had a flat tire and had all tires replaced in a timely manner. More

by FCHAN93499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Birl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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