Victory Honda of Jackson - Service Center

Friendly reception in the service area, service oriented and professional, answered questions regarding current service and the next service interval and professional, answered questions regarding current service and the next service interval More

It took less time than I expected to service my car. My advisor was friendly and got me in the system quick and got me checked out quickly. I really like having my Honda serviced at a Honda dealership. My advisor was friendly and got me in the system quick and got me checked out quickly. I really like having my Honda serviced at a Honda dealership. I will be using them again. More

Very good very good No more to say really. Just pretty good as always good Just pretty good as always good More

Always friendly with customers, helpful, easy to make appointments..makes suggestions for car services needed. appointments..makes suggestions for car services needed. More

Very friendly service by Andrew at the service department. He took care of my needs for my car’s oil change, tire rotation and flush. department. He took care of my needs for my car’s oil change, tire rotation and flush. More

The service was timely and we didn't have a long wait. And I was please with the quick service. And I was please with the quick service. More

Made an appointment for an oil change and the update to be done. Verified the update when I called and was told it would be done and it only takes minutes to do. When we arrived for appointment the service be done. Verified the update when I called and was told it would be done and it only takes minutes to do. When we arrived for appointment the service attendant said we were down for oil change and tire rotation. I told him oil change and recall update. He said it could not be done. We were dropped off at a restaurant and when we returned and was checking out we retold the update had been completed but wasn’t signed off on. After he talked to the attendant he said it was not done and did we want to wait until they could do it. He said it would take 1 1/2 hours to do it. We could not wait. The recall letter says it takes approximately 15 minutes. We live 45 minutes away. This is unacceptable since we made the appointment for both. Very disappointed in the service dept. The person that drove us to the restaurant is to be commended. He was very polite and engaged in conversation with us. More

It was a very good experience - the service techs were friendly and capable, and did great work. friendly and capable, and did great work. More

Service is excellent, Mark Roberts was very helpful. Our 2025 Pilot is the 2nd vehicle we have purchased from VH in the last 4 years. Our 2025 Pilot is the 2nd vehicle we have purchased from VH in the last 4 years. More

I came in without an appointment and was seen quickly to assess my problem. I did not have to wait long and was told what was needed to be done and cost before beginning work. I appreciated being taken ca assess my problem. I did not have to wait long and was told what was needed to be done and cost before beginning work. I appreciated being taken care of with much concern. More