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Victory Lane Ford, Inc. - Service Center

Litchfield, IL

4.7
64 Reviews

64 Reviews of Victory Lane Ford, Inc. - Service Center

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April 16, 2023

The best Ford service department we have visited. Did not purchase my car from Victory Lane as they did not have stock at that time. Will definitely purchase my next car from them. Also kind and go o More

by BOSTER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

We purchase many vehicles every year from Victory Lane and the sales and service are always great. More

by SNickell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Victory Lane has always taken care of me in a timely and professional manner. Would not buy a Ford anywhere else! More

by barbarab57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

very good experience. will return again when service is needed. Bill did a very good job. More

by jeffreyland63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

A dealership with a Quick Lane and efficient management is a traveler’s best friend, this dealership is a prime example of just that. Those of us who make a living with our pickup trucks find it difficult More

by Billy Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Friendly service people and the estimated time for the work was faster than what was quoted! More

by wilum69
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Victory Lane installed a new battery in my 2017 Ford Edge. Very easy to work with and everything was as promised. Highly recommend. More

by Roger Krabbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

They do what they tell you and stand behind their word a good place to do business with More

by richardswiecicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madon salesmen
February 23, 2023

Excellent, efficient customer service as always! The staff goes out of the way to be helpful! I can’t recommend Victory Lane more highly. More

by bweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Havron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Masen Dilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thompson
February 10, 2023

Can’t say enough good things about Justin and the Victory Lane team! Justin makes the arrangements to get my vehicle serviced without it disrupting my daily life. My vehicle recently had extensive work done More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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