Village Pointe Toyota

Worst sale and finance services This place has the worst dealer in the word. I went there a couple of days ago to get a new 2016 Toyota Rav4 limited, we agreed with the price which w This place has the worst dealer in the word. I went there a couple of days ago to get a new 2016 Toyota Rav4 limited, we agreed with the price which was $28.000 and decided to pay my trade in $3.500. Then we went to see the sale manager to get the paperwork done. All the history change there. On the sale agreement document, I found out the car price was $30.000. I then asked why? They were trying to force me to pay for car service (MPP) .When I refused to pay for MPP, they then refused to pay my trade in for $3500 and said the trade would be $3000 instead. The sale manager and associates were rude and unprofessional. I finally left without buying the car. Please don't go there to purchase the vehicle. More

RAV4 Purchase J.C. Caldwell was very helpful in helping us with our purchase yesterday. After our decision was made the paperwork went very smooth. Thanks for makin J.C. Caldwell was very helpful in helping us with our purchase yesterday. After our decision was made the paperwork went very smooth. Thanks for making buying a car such a pleasure. More

Wonderful Experience!! My salesman Justin was Amazing! He went above and beyond my expectations! He worked with me to get me the deal I needed and I was blown away by his cu My salesman Justin was Amazing! He went above and beyond my expectations! He worked with me to get me the deal I needed and I was blown away by his customer service! I will definitely be purchasing my vehicles from here from now on. More

Toyota RAV4 Salesman Justin D'Angelo was very helpful and easy to work with. He made my wife and I feel comfortable throughout the car buying process. Made sure Salesman Justin D'Angelo was very helpful and easy to work with. He made my wife and I feel comfortable throughout the car buying process. Made sure all our questions about the car, financing, warranty, and the whole process were answered. Before we left in our new car, Justin helped my wife pair her Iphone to the car's computer. He really went the extra mile to make sure we were happy. Dealership was very nice and everyone we dealt with was friendly and professional. More

Exceptional customer service My salesman Rusty was fantastic. He helped me through the entire process and made buying my car enjoyable. He went above and beyond to make us happy! My salesman Rusty was fantastic. He helped me through the entire process and made buying my car enjoyable. He went above and beyond to make us happy! Jose in finance also made the end process quick and offered us great options to add to our deal. More

Good Experience No Hassles. Great communication and they worked with me to get me the deal I needed. The car was presented in excellent condition, cleaned and gas tan No Hassles. Great communication and they worked with me to get me the deal I needed. The car was presented in excellent condition, cleaned and gas tank full of gas More

Easy transaction Nice building, friendly people. The only complaints are the car was listed on the certified Toyota site at 2,000 less than the dealer site. The price Nice building, friendly people. The only complaints are the car was listed on the certified Toyota site at 2,000 less than the dealer site. The price was not corrected even after I brought it to their attention early in the sales process. Also we got 2012 manuals with our 2013 car, including a navigation manual. The car we bought does not have navigation. And one of the key fobs is not the original. The salesman thought maybe because a remote starter was installed. Would have been nice if he would have investigated this further. It was an incredibly easy sale for Justin. He did not negotiate on the price which I was disappointed about but it was priced fairly. More

Great Experience with Terry Weis We had a great experience with Terry Weis. He was knowledgeable, patient and helpful as he worked with us to get the right 2015 Sienna for us. Terri We had a great experience with Terry Weis. He was knowledgeable, patient and helpful as he worked with us to get the right 2015 Sienna for us. Terri took good care of us and Mike Milan was transparent and helfpful with the finance piece to get us on our way happy and comfortable in our new CPO Sienna. More

Great Experience We were looking for a great used car for my teenage son, and we found it! Thank you Village Pointe Toyota Team! The buying process was very easy! We were looking for a great used car for my teenage son, and we found it! Thank you Village Pointe Toyota Team! The buying process was very easy! More

Excellent Service from Terry Weis! Terry Weis was patient, understanding, and knowledgeable. He made the experience an easy process. Mike Milan was efficient and took the time to answe Terry Weis was patient, understanding, and knowledgeable. He made the experience an easy process. Mike Milan was efficient and took the time to answer all my questions. Thank you Toyota Village Pointe for your professionalism! You made me feel very at ease throughout the process. Unfortunately, not all salesman are as professional as Terry. A very poor experience at a previous dealership. Thanks again Terry!!! More